Job Description
JOB SUMMARY
We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail. The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation while simultaneously ensuring we adhere to quality care standards.
DUTIES AND RESPONSIBILITIES
- Perform and adhere to infection prevention and control (IPAC) best practices for a variety of cleaning activities such as sweeping, mopping, dusting, and polishing, vacuuming, empty garbage, clean bathrooms, complete cleaning after discharge
- Adhere to IPAC and Bayshore procedures to perform admission room, discharge, and isolation and / or outbreak client room and unit cleaning
- Adhere to Bayshore Policies and Procedures.
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors on any damages, deficits, and disturbances
- Deal with reasonable complaints / requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
- Participates in proactive Health& Safety activities while performing all duties. Responsible to notify immediate Supervisor of any Health& Safety risks or concerns
- Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident
- Actively participates in and demonstrates support for continuous quality improvement initiatives
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
- Complete other tasks as requested.
Job Qualification
Key Qualifications :
Completion of secondary school diploma preferred and Home Support Programs as appropriate.Proven experience as a cleaner or housekeeperAbility to work with little supervision and maintain a high level of performanceAbility to work independently and as part of a teamCustomer-oriented and friendlyExceptional interpersonal skills and ability to handle difficult situations in an objective consistent formatPrioritization skills of multiple functions and tasks, and time management skillsWorking quickly without compromising qualityAbility to stand, bend, squat, kneel and reach freelyAbility to freely lift 23 kilogramsAbility to communicate verbally and in writing, in either English or FrenchUnderstands and implements infection prevention practices.Experience
At least one year of recent experience in a similar position or life experience in which similar duties were completed.
REPORTING RELATIONSHIPS
The Transitional Care Cleaner reports to a Clinical Lead / Manager as designated by the Director, Integrated Care Solutions.
STANDARDS OF PERFORMANCE
The Transitional Care Cleaner must demonstrate ongoing competency in completing all duties and
responsibilities as detailed in this job description, in response to changes by the provincial regulating body, as well as agreed upon specific goals and objectives.
PERFORMANCE REVIEW
Performance will be reviewed on an ongoing basis with a formal review at the end of the three-month probationary period and subsequently, on at least an annual basis. Input will be sought from the employee, ICS team and in addition, will be based on ongoing client feedback and the extent to which performance meets expectations.