Service Dispatcher

Title: Service Dispatcher

Location: Laval

Industry: Contractor


Our client in the contracting industry a well known and respected company is seeking a dispatcher for the logistics team.

Looking for a new challenge? Choosing our client means choosing to evolve within a passionate team where you will have the chance to stand out and develop your skills, because we believe that people are at the heart of our company. So, what do you say?


Apply now !


Apply at: Massimo.di.bello@randstada.ca

Advantages
-Competitive salary plus 4 weeks of vacation per year
-Guaranteed fun (tax-free!)
-Cell phone allowance
-Group insurance (including telemedicine) up to 55%
-Retirement plan with employer contributions
-Work-life balance / personal life flexibility
-On-site gym and free parking

Responsibilities
-Respond to service calls and customer inquiries with professionalism.
-Analyze customer needs and open the appropriate service requests.
-Prioritize calls based on urgency, deadlines, and contractual obligations.
-Schedule and assign interventions to technicians based on territory and availability.
-Optimize schedules to ensure efficient and balanced coverage.
-Monitor contractual obligations and perform necessary follow-ups.
-Ensure deadlines are met and maintain customer satisfaction throughout the service process.

Qualifications
-3 years of experience in service dispatching.
-Experience in the combustion industry, a significant asset.
-Excellent computer skills and technical proficiency.
-Strong communication skills and a proven ability to work in a team.
-Calm, clear, and efficient, even under high-pressure situations.
-Eager to grow and gradually take on more responsibilities.

Summary
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Patrick Pepin:

massimo.di.bello@randstad.ca

Add me on LinkedIn:
linkedin.com/in/massimo-di-bello-778b17196

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.