Sales RepresentativeGrimco, Inc. • Montreal (administrative region), QC, CA
Sales Representative
Grimco, Inc. • Montreal (administrative region), QC, CA
Il y a 12 jours
Type de contrat
- Permanent
Description de posteProvide knowledgeable and timely service to potential and existing customers. Promote CORE products and services, clearly communicating the value of Grimco’s offerings and the advantages of using Grimco.ca. Regularly generate and submit leads for the Hardware & Software team. Handle 30+ inbound customer call / chat interactions daily, and proactively reach out to existing customers for 15+ intentional outbound calls to drive sales and maintain relationships. With managerial approval, visit 10–15 targeted customers per day to strengthen relationships and gather valuable feedback. Prepare reports on visits, highlighting key wins, challenges, trends, and equipment. Continuously update your knowledge of industry products, technologies, and the competitive landscape. Identify opportunities to grow market share and implement upselling and cross‑selling strategies for A / B products. Lead with CORE products and Exclusive Brands. Own orders to ensure timely shipping, accurate invoicing, and proactive communication with customers regarding order status and changes. Build customer loyalty through exceptional service and support. Collaborate with the Regional / Branch Sales Manager and Coordinator on sales activities and market insights. Assist with projects such as cataloging, sample mailings, and special events. Maintain effective communication with the sales team and other departments to ensure cohesive sales strategies. Meet deadlines, prioritize tasks effectively, and maintain a positive attitude. Develop a thorough understanding of Grimco’s departmental processes and maintain punctuality for all appointments. Submit business expense reports, focusing on cost efficiency. Spend Grimco money as if it were your own. Experience managing the full sales cycle and building customer relationships; familiarity with cross‑selling and upselling. Proven teamwork ability, earning trust and respect from colleagues. Excellent negotiation skills and a proactive, solution‑oriented attitude. Strong written and verbal communication skills with confidence in engaging discussions. Effective time‑management skills and a strong sense of urgency in addressing customer concerns. Adaptability to evolving business and technology landscapes; dynamic, curious, and enthusiastic about customer service. Commitment to learning about Grimco’s business model and best practices, focusing on market expansion and growth opportunities. We’re proud to celebrate 150 years—and we’re still growing! Grimco continues to evolve and lead the way in our industry. We prioritize employee development, tailoring career paths to align with individual talents, strengths, and interests. We strongly believe in promoting from within—top performers become future leaders. With a fantastic team across North America, we’re proud of our reputation as the most informed and educated supplier in the industry. Our executives and managers are accessible, hands‑on, and actively involved on the front lines of the business.
Base pay range
CA$50,000.00 / yr - CA$55,000.00 / yr
Position Summary
As a Sales Representative at Grimco, you will be instrumental in managing the entire sales cycle, from order entry and prospecting to lead generation, closing sales, and fostering enduring customer relationships. Your expertise will contribute to expanding our market share within a designated territory by promoting our CORE products and leveraging Grimco’s competitive advantages in the sign supply industry.
This is a permanent, full‑time role with hours Monday to Friday, 8 : 30 a.m.–5 : 00 p.m., located in Dorval, QC.
Key Responsibilities
Sales Cycle Management
- Achieve performance targets in inbound and outbound sales, including chat support. Gather insights into customer expectations and market trends to enhance the overall customer experience. Share market intelligence regarding products and pricing with your Coordinator, Regional, or Branch Manager to inform strategic decisions.
- Manage the sales process from order entry to closing sales. Assess and respond to customer needs, and propose solutions that align with Grimco’s strengths. Maintain accurate records in Infor CSD (CloudSuite Distribution) and HubSpot.
Customer Engagement
Inside and Outside Sales
Market Expansion
Customer Experience
Collaboration and Reporting
Professionalism
Requirements
Why Work at Grimco?
What Separates the Good from the Great at Grimco
Those who thrive at Grimco bring determination, a competitive spirit, and a constant eagerness to learn. Our most successful team members deliver exceptional customer experiences, are prepared to assume future leadership, and want to make a meaningful impact in a stable and growing company. These are the qualities we value in our distribution teams.
Equal Opportunity Employer
Grimco is proud to be an equal opportunity employer. We are committed to providing accommodations throughout the recruitment process. If you require any disability‑related support, we’re happy to work with you to meet your accessibility needs.
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Sales Representative • Montreal (administrative region), QC, CA
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