Account manager

Do you work in media and want to reach your full potential?

Do you work in administration and want to reach your full potential?

At Dialekta, we reconcile caring and performance and we do it very well (promise, it's not just for show). We're looking for our next Account manager, who will push back the status quo to make clients, colleagues and Dialekta shine every day

We asked your future colleagues why you should come and work for us.

• An extraordinary atmosphere and amazing people
• Week 9/10 (every other Friday is a day off)
• Right to disconnect and flexible hours
• Work abroad for up to two months
• Competitive salary and benefits

Here’s what you’ll do:

Team Leadership and Talent Management (35%)

• Keep abreast of the progress of your team members' projects to remove bottlenecks and recognize individual and collective successes.
• Actively contribute to your team's development (coaching, workload management, career development).
• In collaboration with HR, actively participate in the recruitment, integration, and onboarding process for new talent.
• Monitor your teams' HR needs: training, promotions, evaluations, salary reviews, etc.

Client Management (25%)

• Develop and maintain a relationship of trust with your clients.
• Understand their business context, organizational reality, and priorities.
• Organize, prioritize, and guide your team's work based on added value for the client.

Innovation and Expertise Development (10%)

• Encourage and prioritize innovation initiatives within teams. Maintain a constant watch on industry trends to maintain a high level of expertise and anticipate market developments.
• Participate in the agency's key projects by helping to develop internal practices and tools.

Strategic Contribution and Consulting (20%)

• Know when and how to leverage internal expertise (SEO, analytics, CRM, operations, HR)
• Proactively identify multi-service opportunities and participate in upselling

Agency Outreach and Development (10%)

• Actively contribute to the agency's reach through visibility initiatives: conferences, events, strategic partnerships, etc.

To succeed in this role, you should have:

• At least 4 years of experience in the field, preferably in an agency environment.
• Relevant team management experience.
• Comfortable managing all types of digital placements (direct or programmatic banners, social, search, retargeting, native) and ad servers (DoubleClick).
• Proficient in reporting and data analysis (Google Analytics, Excel, Lookerstudio).

The qualities that will make you the perfect assistant for our president:

• Comfortable managing projects on medium- to large-scale accounts
• Mobilizing a team around a project;
• Research and analytical skills
• Bilingualism in English and French, both oral and written (to communicate regularly with English-speaking clients, including some of our customers and suppliers)

Interested? We want to talk to you, apply here! ️

At Dialekta, we are committed to providing a working environment where everyone feels welcomed and valued, whatever their origin, gender, age, sexual orientation, disability or any other difference. We believe that the diversity of our teams makes us stronger and more innovative, and we celebrate it every day.

We strongly encourage people from minority backgrounds, women, LGBTQ+ people, people of all religions, ages, and marginalized communities to apply. At Dialekta, all voices are heard and everyone can reach their full potential.

If you're applying to Dialekta, it's because you want to contribute to our extraordinary culture, and we're grateful! We work hard to create the best experience for our talent, and we'd love you to be a part of it!

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