Facilitator - POS System

Point of Sale Facilitator

Location : Remote, Canada

Employment Type : 4-month contract

Overview : Our client has an immediate need for a Facilitator to help support a new Unified Point of Sale (UPOS) deployment they are working on. The Facilitator will be responsible for the detailed planning, guiding, and managing of UPOS solution design workshops and process standardization sessions to ensure productive collaboration across multiple stakeholders while achieving outcomes. The facilitator will act as a neutral enabler—keeping sessions focused, inclusive, and outcome‑driven—while ensuring workshop objectives are met within time and scope. The preference is that the candidates would have experience with facilitating technical / IT software design workshops.

Workshop Planning & Preparation

• Work with the project team to define workshop objectives, scope, and desired outcomes.
• Develop structured agendas, timelines, and facilitation materials.
• Identify and coordinate required participants (business, technical, operations, vendors).
• Ensure participants are prepared with pre‑reads, data, or decisions needed in advance.

Facilitation & Session Management

Alignment & Decision Support

Documentation & Outputs

Follow‑Up & Continuous Improvement