Night Attendant (Casual)

Locations: Sunwood - 12241 224th Street, Maple Ridge, BC V2X 8Y8

Time Type: Part-time

Posted On: Posted 3 Days Ago

Job Requisition ID: R14380

Wage per hour: $21.96

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living, and memory care. For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Reporting to the Maintenance Manager, the Night Attendant is responsible for:

• Responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional manner, and cleaning and sanitization of common areas.

Key Responsibilities:

• Run the front desk in a courteous and efficient manner.
• Answer all incoming calls and respond to caller’s inquiries in a positive, professional manner.
• Redirect calls as appropriate and take clear, concise messages when required.
• Greet, assist, and direct all visitors.
• Handle various administrative and introductory accounting duties.
• Pick up and sort internal mail.
• Stamp, deliver, and maintain mail machine for external mail.
• Prepare packages and arrange courier pick-up.
• Arrange meeting room schedule and bookings.
• Update phone and distribution lists.
• Replace staff as necessary.
• Answer and respond immediately to the emergency response system.
• Report promptly to management of maintenance & repairs that are necessary throughout the facility by entering in the Maintenance Care system.
• Always be accessible to your team and management and promptly attend to any problems/concerns that may arise.
• Maintain a clean, safe, fully stocked, and well-organized reception area.
• Establish and maintain harmonious relationships with residents, their families, and employees.
• Report to management if the residents have concerns or complaints.
• Assist with small projects as required by other administrative support (i.e., labels, bulk mailing, etc.).
• Provide evening security and emergency response for residents when required.
• Clean areas according to assigned schedules using appropriate cleaning and sanitation methods and procedures.
• Clean common areas, including furniture, kitchen and washroom fixtures, walls, ceilings, lights, vents, and windows.
• Do laundry (including washing, treating & folding).
• Operate floor care machines and steam cleaning equipment.
• Strip, scrub, spray, and buff all carpet and non-carpet floor surfaces.
• Pick up garbage & recycling and transport to designated areas.
• Adhere to established residence policies and procedures, including safety rules and safe working practices.
• Prepare documentation as required according to residence policy.
• Be aware of the Residents Rights & Responsibilities and endeavor to respect and promote it.
• Attend in-service training as required in order to better serve the needs of the residents.
• Complete The Learning Centre as monthly online training.
• Attend staff meetings as required to be aware of changes in Residence that have taken place.
• Participate in the Quality Improvement Program.
• Complete other duties as assigned.
• Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity.

Required Education, Credentials and Experience:

• Excellent interpersonal, oral, and written English communication skills, demonstrating empathy and patience.
• Ability to provide feedback on a day-to-day basis.
• Knowledge and experience with standard institutional cleaning techniques.
• Previous experience in commercial/residential/Healthcare cleaning and laundry procedures is desirable.
• Previous experience in reception is considered an asset.
• Must exhibit a professional and polished telephone manner.
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines.
• Highly organized and detail-focused.
• Expertise in Microsoft Word (Word, Excel, PowerPoint, E-mail) preferred.
• Ability to work with minimal supervision.
• Current CPR and First Aid certification.
• Current Smart Choices Responsible Service Certification (Serving it Safe).
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

Cogir is committed to ensuring that all employment practices are inclusive. As an organization, we are committed to providing and arranging accommodation for candidates upon request.

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