Sales Associate

Job Title : Sales Associate

Innovative Thermal Solutions Inc. (ITS Cooling) is a fast‑growing Canadian engineering and manufacturing company specializing in custom thermal management solutions (air‑cooled heat sinks, liquid cold plates, and more) for EVs, renewable energy, industrial power, and high‑performance electronics. We design and build custom products that keep the world’s power electronics from overheating.

We’ve accomplished an employee retention rate of 100% this year – see why.

Position Summary

We’re looking for a Sales Associate who’s curious, proactive, and has an entrepreneurial mindset. You’ll work directly with the Sales Manager and own your own accounts – building relationships, understanding customer needs, and coordinating with engineering, production, and supply chain to deliver the right solutions.

It’s not a “read a script and make 100 calls” type of role. You’ll be involved in quoting, follow‑ups, coordinating prototypes, and supporting customer visits. Every project and customer is different, so if you like taking initiative and seeing your work make a real impact, you’ll enjoy this role.

Key Responsibilities

Account Ownership & Customer Support

• Manage a portfolio of customer accounts, acting as a primary point of contact for day‑to‑day communication.
• Build strong, long‑term relationships by understanding customer applications, challenges, and priorities.
• Preparing and sending quotes, follow up with customers, and record key details in the CRM.
• Support the Sales Manager with proposals and negotiations.

Problem Solving & Coordination

Qualifications

Required

Nice to Have

What This Role Is Really Like

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Innovative Thermal Solutions Inc. (ITS Cooling) by 2x

#J-18808-Ljbffr