Talent.com
Customer Outreach Specialist
Customer Outreach SpecialistChubb • Markham, York Region, CA
Customer Outreach Specialist

Customer Outreach Specialist

Chubb • Markham, York Region, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

PRIMARY DUTIES

  • Handle Incoming Cancellation Calls and perform Outbound call activities for past due policies
  • Handle direct returning incoming calls as a result of outbound activities.
  • Follow up on customer issues regarding claims, billing or other service concerns.
  • Assist customers in redrafting payments to existing accounts, set up new account information, or collect needed premium via credit card.
  • Cross sell over the phone.
  • Process routine requests for service items.
  • Miscellaneous department activities as needed.

Qualifications

Education, Skills, and Experience :

  • Fluent in French and English (written and verbal).
  • College diploma or equivalent work experience.
  • Minimum of 1 year of relevant work experience
  • Must be licensed in Accident & Sickness, and Life
  • Ability to multi-task, talking with customers while completing paperwork and system changes
  • Outgoing and engaging conversation skills.
  • Sales acumen, business sense.
  • Effective listening and problem-solving skills
  • Previous contact center experience required.
  • Strong communication skills with a detail-oriented and analytical mindset.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.).
  • Additional Information

  • Physical Environment : In Office (5 days)
  • Flexible Scheduling : Adjustments to the work schedule may be necessary based on business demands.
  • #J-18808-Ljbffr

    Créer une alerte emploi pour cette recherche

    Outreach Specialist • Markham, York Region, CA

    Offres similaires
    Membership Growth & Outreach Specialist

    Membership Growth & Outreach Specialist

    Jewish Toronto • Toronto
    Temps plein
    A community-centered organization in Toronto seeks a Membership Sales & Outreach Associate to drive membership growth and build meaningful community connections. The role requires a passion for enga...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée
    Customer Solutions Specialist

    Customer Solutions Specialist

    Westpoint Acquisitions • Richmond Hill
    Temps plein
    This range is provided by Westpoint Acquisitions.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We’re Hiring : Customer Solutions Specialist – N...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Success Specialist

    Customer Success Specialist

    Insight Global • Toronto, Ontario, Canada
    Temps plein
    Bachelor’s degree in Business, Marketing, Communications, or a related field.Strong written and verbal communication skills—ability to explain processes clearly and professionally.Experience with m...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Experience Specialist

    Customer Experience Specialist

    Relay • Toronto
    Temps plein
    Our mission is to increase the success rate of small businesses.Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that.Relay is the ...Voir plus
    Dernière mise à jour : il y a 13 jours • Offre sponsorisée
    Customer Relations and Business Development Specialist - Maia Project (Toronto)

    Customer Relations and Business Development Specialist - Maia Project (Toronto)

    Cameleon RH • Toronto
    Temps plein +1
    Customer Relations and Business Development Specialist - Maia Project.At CameleonHR, we strongly believe that happiness at work comes from the right fit : the right role, the right organization, the...Voir plus
    Dernière mise à jour : il y a 2 jours • Offre sponsorisée
    Urban Forestry Program Lead – Community Outreach

    Urban Forestry Program Lead – Community Outreach

    EcoToronto • Toronto
    Temps plein +1
    A community-focused environmental initiative in Toronto is looking for an Urban Forestry Program Coordinator to join their team. This role involves coordinating community tree planting efforts and s...Voir plus
    Dernière mise à jour : il y a 3 jours • Offre sponsorisée
    9-8-8 Information Specialist : CRM & Outreach

    9-8-8 Information Specialist : CRM & Outreach

    CAMH • Toronto
    Temps plein
    A mental health organization in Toronto is seeking an Information Specialist to support the administration of the national suicide prevention hotline. Responsibilities include managing communication...Voir plus
    Dernière mise à jour : il y a 3 jours • Offre sponsorisée
    Ontario Jewish Communities Lead - Programs & Outreach

    Ontario Jewish Communities Lead - Programs & Outreach

    Jewishcanada • Toronto
    Temps plein
    A nonprofit organization in Toronto is seeking a Project Lead to enhance small Jewish communities across Ontario.The role involves relationship building, launching community programs, and mentoring...Voir plus
    Dernière mise à jour : il y a 2 jours • Offre sponsorisée
    Outreach Coordinator

    Outreach Coordinator

    University of Toronto • Toronto
    Temps plein +1
    Faculty / Division : VP & Provost.Department : Transitional Year Program.Established in 1970, the Transitional Year Programme (TYP) at the St. George campus of University of Toronto is a full-time, eigh...Voir plus
    Dernière mise à jour : il y a 13 jours • Offre sponsorisée
    Lead, Customer Success

    Lead, Customer Success

    Picton Mahoney Asset Management • Toronto, ON, Canada
    Temps plein
    Best Workplaces in Canada 2020 - 2025 | Best Workplaces with Most Trusted Executive Teams 2024, 2025 | Best Workplaces in Financial Services & Insurance 2020 - 2025 | Best Workplaces for Mental...Voir plus
    Dernière mise à jour : il y a 19 jours • Offre sponsorisée
    Solutions Specialist

    Solutions Specialist

    Daylite • Toronto
    Temps plein
    We are looking for a detail-oriented and customer-focused Solutions Specialist to join our sales team.The Solutions Specialist will act as a product expert, delivering tailored demonstrations, guid...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Career Success Coach (2025-555-CP)

    Career Success Coach (2025-555-CP)

    WoodGreen Community Services • Toronto, ON, Canada
    Temps plein
    Career Success Coach (2025-555-CP).Contract Hourly, until March 31, 2026 Bargaining Unit (1 Vacancy).Exclusively Onsite (815 Danforth Ave, Toronto, ON). January 12, 2026 by 11 : 59 pm.WoodGreen i...Voir plus
    Dernière mise à jour : il y a 10 heures • Offre sponsorisée • Nouvelle offre
    Workplace Resolution Specialist

    Workplace Resolution Specialist

    Toronto Police Service • Toronto
    Temps plein
    Workplace Resolution Specialist.NOTE : To apply to this role, please apply online via our Toronto Police Service careers website and click on Civilian Roles. In this important role, you will support ...Voir plus
    Dernière mise à jour : il y a 14 jours • Offre sponsorisée
    Customer Solutions Specialist

    Customer Solutions Specialist

    easyhome • Toronto, ON, Canada
    Temps plein
    Join easyhome — Canada’s largest lease-to-own business and a proud part of the.At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recog...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Communications Specialist (12271)

    Customer Communications Specialist (12271)

    Toronto Transit Commission (TTC) • Greater Toronto Area, ON, CA
    Temps plein
    Customer Communications Specialist.Marketing and Customer Experience.Manager, Customer Communications.The Toronto Transit Commission (TTC), North America's third largest transit system and recogniz...Voir plus
    Dernière mise à jour : il y a 19 heures • Offre sponsorisée • Nouvelle offre
    Customer Success Specialist

    Customer Success Specialist

    Levitate • Toronto
    Temps plein
    At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us.We believe the best work comes from people who are curious, driven, and excited to grow....Voir plus
    Dernière mise à jour : il y a 14 jours • Offre sponsorisée
    Head of Customer Happiness - Global

    Head of Customer Happiness - Global

    DECIEM | THE ABNORMAL BEAUTY COMPANY • Toronto, ON, Canada
    Temps plein
    Head of Customer Happiness – Global.Customer Happiness team and own the Customer Happiness omni‑channel, digital, and AI strategy and roadmap, collaborating with key stakeholders to design and impl...Voir plus
    Dernière mise à jour : il y a 12 jours • Offre sponsorisée
    Community Outreach Coordinator

    Community Outreach Coordinator

    LetsStopAIDS • Toronto
    Temps plein
    Community Outreach Coordinator.Let’sStopAIDS is a Canadian youth-HIV charity focused on HIV prevention and knowledge exchange by engaging young people and fostering leadership.Since 2004 we have be...Voir plus
    Dernière mise à jour : il y a 14 jours • Offre sponsorisée