Talent.com
Intact Financial Corporation
Career Opportunities for Indigenous Peoples –Customer Service Representative - CLAIMSIntact Financial Corporation • Québec, Quebec, CAN
Career Opportunities for Indigenous Peoples –Customer Service Representative - CLAIMS

Career Opportunities for Indigenous Peoples –Customer Service Representative - CLAIMS

Intact Financial Corporation • Québec, Quebec, CAN
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

About the role

We invite and encourage all aspiring candidates who self-identify as Indigenous to apply for this opportunity. Indigenous Peoples include status and non-status First Nations, Métis and Inuit people.

We’re looking for a Customer Service Representative, Claims to join our growing team!

What you’ll do here:

  • Be a subject matter expert on our policies, products, services, and initiatives.
  • Answer inquiry and new claims calls on an inbound queue while applying your knowledge, problem-solving skills and making on-the-spot decisions to move requests forward.
  • Accurately and clearly document files to reflect conversations and actions taken on claims.
  • Willingness to initiate difficult conversations with empathy and clarity regarding policy, insurance coverage, or operational challenges.
  • Ensure that daily call centre metrics are met while taking a high volume of inbound calls.
  • Provide quality customer service, maintaining low hold times, and documenting files in a clear and concise manner.
  • Execute multiple tasks aligning with changing priorities and time-sensitive deadlines
  • This is a fast-evolving environment, and other ad hoc duties could be assigned to you.

What you bring to the table:

  • Living the Intact Values: Integrity, Respect, Customer-driven, Excellence and Generosity with customers, peers, and vendors is vital.
  • Customer service and sales experience preferred.
  • Insurance experience is considered an asset.
  • Self-motivated, resourceful, and resilient to overcome various situations is essential.
  • Superior organizational skills, results-oriented, and agility to navigate an environment where you must think on your feet.
  • Excellent listening and communication skills with the ability to foster strong working relationships.
  • Must be flexible to work 35 hours a week during our business hours of operation: Monday to Friday 8:00 am to 6:00 pm, and Statutory holidays.
  • No Canadian work experience required however must be eligible to work in Canada.
Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.
Créer une alerte emploi pour cette recherche

Career Opportunities for Indigenous Peoples –Customer Service Representative - CLAIMS • Québec, Quebec, CAN

Offres similaires

Director of Indigenous Education and Safety

Interior Health AuthorityQuebec, Capitale-Nationale, CA
Temps plein

Elevate healthcare standards through Indigenous education as a Manager.Drive culturally safe practices and champion antiracism initiatives while cultivating significant community partnerships.In th... Voir plus

 • Offre sponsorisée

Privacy Impact Assessment Consultant - Millenilink

Millenilinkquébec city, qc, ca
Temps plein

One of Millenilink’s clients is hiring Privacy Impact Assessment professionals for contract opportunities across Canada.Our client is an enterprise consulting organization and the successful candid... Voir plus

 • Offre sponsorisée

Policy Analyst – Indigenous Mental Wellness (Remote)

First Peoples Wellness CircleQuebec, Capitale-Nationale, CA
Télétravail
Temps plein

A national not-for-profit organization is seeking a remote Policy Analyst to conduct policy research and advocacy related to mental wellness for First Nations.This full-time role involves strategic... Voir plus

 • Offre sponsorisée

Strategic Communications Lead for Indigenous Climate Justice

DexaccessQuebec, Capitale-Nationale, CA
Temps plein

A non-profit organization focused on climate justice is looking for a Communications Manager to oversee internal and external communications.The ideal candidate should have a strong background in s... Voir plus

 • Offre sponsorisée

Career Development for Indigenous Peoples

AramarkQuebec, Capitale-Nationale, CA
Temps plein

Join a transformative career initiative for Indigenous peoples across Canada.We’re dedicated to creating pathways for First Nations, Métis, and Inuit candidates in various fields.This initiative of... Voir plus

 • Offre sponsorisée

Bilingual Claim Manager - québec city

Empire Lifequébec city, qc, ca
Temps plein +2

Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range... Voir plus

 • Offre sponsorisée

Global Therapist: Integrated Critical Incident Response (ICIR) - québec city

Spring Healthquébec city, qc, ca
Temps plein

Global Therapist: Integrated Critical Incident Response (ICIR) - Hybrid: Remote & In-Person.At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that pr... Voir plus

 • Offre sponsorisée

Immigration Counsel/Specialist (Canada/Global) - québec city

Goeschl Law Corporationquébec city, qc, ca
Temps plein

Headquartered in San Francisco, Goeschl Law Corporation provides comprehensive business immigration services to clients ranging from innovative startups to large multinationals.We help our clients ... Voir plus

 • Offre sponsorisée

Director/Senior Director, Indigenous Engagement and Relationships - Rural, Remote, Northern Com[...]

Canada Health InfowayQuebec, Capitale-Nationale, CA
Télétravail
Temps plein

Director, Indigenous Engagement and Relationships - Rural, Remote, Northern Communities.Director, Indigenous Engagement and Relationships - Rural, Remote, Northern Communities.VP, Regional and Vend... Voir plus

 • Offre sponsorisée

Housing First Coordinator – Indigenous Community Advocate

Anishinabek Employment & Training ServicesQuebec, Capitale-Nationale, CA
Temps plein

A community service organization in Northwestern Ontario is looking for a full-time Housing First Coordinator.The successful candidate will coordinate a program designed to support Indigenous indiv... Voir plus

 • Offre sponsorisée

Immigration Counsel/Specialist (Canada/Global)

Goeschl Law Corporationlévis, qc, ca
Temps plein

Headquartered in San Francisco, Goeschl Law Corporation provides comprehensive business immigration services to clients ranging from innovative startups to large multinationals.We help our clients ... Voir plus

 • Offre sponsorisée

Director, Indigenous Partnerships & Rural Health Innovation

Canada Health InfowayQuebec, Capitale-Nationale, CA
Temps plein

A leading health organization in Canada is seeking a Director for Indigenous Engagement and Relationships to drive digital healthcare solutions in rural and northern communities.The role requires b... Voir plus

 • Offre sponsorisée

Claim Manager - québec city

Empire Lifequébec city, qc, ca
Temps plein +2

Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range... Voir plus

 • Offre sponsorisée

Senior Liability Examiner - québec city

DGA Careersquébec city, qc, ca
Temps plein

DGA Careers is partnering exclusively with a well-established, national third-party claims management organization on the search for a Senior Liability Examiner.This is a fully remote position open... Voir plus

 • Offre sponsorisée

Privacy Impact Assessment Consultant - québec city

Millenilinkquébec city, qc, ca
Temps plein

One of Millenilink’s clients is hiring Privacy Impact Assessment professionals for contract opportunities across Canada.Our client is an enterprise consulting organization and the successful candid... Voir plus

 • Offre sponsorisée

Team Lead, Commercial Claims (Remote First)

ZensuranceQuebec, Capitale-Nationale, CA
Télétravail
Temps plein

Zensurance is redefining commercial insurance for Canadian businesses through a digital‑first experience.Our platform combines advanced technology with deep industry expertise to deliver tailored i... Voir plus

 • Offre sponsorisée

Immigration Consultant - québec city

Northern Connections Canada Immigrationquébec city, qc, ca
Permanent

Northern Connections Canada Immigration (NCCI) is an immigration and education consulting firm supporting clients in over 30 countries on their journey to Canada through various immigration program... Voir plus

 • Offre sponsorisée

Bilingual Disability Case Management Advisor

ManulifeQuebec, Capitale-Nationale, CA
Temps plein

Guide Canadians in their recovery as a Bilingual Disability Case Management Advisor remotely.Bring your bilingual expertise to support plan members in achieving successful returns to work.In this e... Voir plus