administrative assistant

Work setting

• Construction

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Coordinate the flow of information within the team
• Direct and control daily operations
• Direct staff
• Evaluate daily operations
• Motivate staff
• Open and distribute mail and other materials
• Plan and control budget and expenditures
• Plan and organize daily operations
• Supervise other workers
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage contracts
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Oversee development of communication strategies
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Organize staff consultation and grievance procedures
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Conduct research
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Coaching
• Conduct performance reviews
• Supervise office and volunteer staff

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• MS Office
• Google Drive

Security and safety

• Basic security clearance

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload
• Large workload
• Work with minimal supervision