- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
- or equivalent experience
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Work Term : Permanent
- Work Language : English
- Hours : 37.5 hours per week
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log f...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Mechanical engineering/mechanical technology/technician. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log f...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...