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Senior Production Maintenance & Support Lead(Data Stage, Mainframe, Oracle)

Senior Production Maintenance & Support Lead(Data Stage, Mainframe, Oracle)

Lorven TechnologiesToronto, Ontario, Canada
Il y a plus de 30 jours
Salaire
30,00 $CA –36,00 $CA par heure
Description de poste

Job Title :  Senior Production Maintenance & Support Lead (Data Stage, Mainframe, Oracle)

Location : Toronto, CA

Duration : Long term

Primary Skills :

  • Technical Support Analyst with 7+ years of experience with strong leadership, worked on complex system interactions and multiple cross-functional systems.
  • Must have experience on DataStage, ELK, JCL, OCP, Unix, Oracle PL-SQL.
  • Basic knowledge of JCL troubleshooting
  • Experience with application support, and customer service
  • Customer facing, good communication skills are critical
  • Solid critical thinking skills, with the ability to understand our business and the bigger picture
  • Proactive, eager to dive in and learn new things on the go
  • Team player with a positive attitude
  • Flexibility to be part of a rotational on-call support model
  • Experience in Production Maintenance and Support is mandatory.
  • Excellent in Problem solving skills.
  • Should have played a Lead role.
  • Excellent communications skills.
  • Knowledge in ITSM tools, Windows Server infrastructure will be advantage.
  • Knowledge in Monitoring tools like Dynatrace, Aternity will be advantage.
  • Knowledge in DevOps implementation - CI, CD, Continuous testing & Integrate test automation (Jenkins or Helios pipeline), configuring applications using Cloud platform (OpenShift, PCF) will be an advantage.

Secondary Skills :

  • Experience working with onsite-offshore model.

    • Knowledge in Wealth Management Domain is desirable.

    Job details :

  • Manage day-to-day production support issues.
  • Responsible for change management activities in test and production environments, including deployment of code, while adhering to source code management and release management policies
  • Maintain health and safety of production systems and applications. Identify risks and risk mitigation opportunities. Improve existing application instrumentation and monitoring.
  • Work with development teams and business partners to provide input on best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives in an agile environment.
  • Effectively, communicate and build rapport with team members, management, stakeholders, infrastructure teams and interface groups using a variety of techniques and collaboration from start to finish.
  • Build knowledge in all aspects of the organization, the business, and information systems.
  • Provide coaching, expertise, and feedback to build the capability of the team.
  • Involved in occasional weekend and after-hours support