Business & Technical Analyst, Adobe – Journey Orchestration

Job Description

At Astellas, we strive to become a cutting-edge, value-driven life science innovator. This means working at the forefront of healthcare change to turn innovative science into VALUE for patients.

What sets us apart is our focus on patients, our pioneering innovation, our collaborative culture, and the passion of our talented people.

Making a positive impact on patients’ lives is the purpose behind everything we do. At Astellas, we are relentless in our pursuit of scientific progress and in tackling unmet medical needs, demonstrated by our legacy in oncology, overactive bladder and transplant and our impressive pipeline in women's health, blindness and regeneration, genetic regulation, immuno-oncology, mitochondria and targeted protein degradation.

About Us:

We are a global pharmaceutical company headquartered in Japan, with a team of more than 14,000 managing operations in approximately 70 countries around the world. We are in the Top 30 global biopharma company based on global revenues and are predicted to be one of the Top 10 Cancer Drug Makers of 2024 by Fierce Pharma.

In Canada, we are growing to meet the exciting opportunities realized by our legacy brands and rich pipeline of innovative treatments.

We are looking for candidates who will thrive in our entrepreneurial and empowering environment where talent and leadership flourish. Do your values align with our Astellas Way - patient focus, ownership, results, openness and integrity? Then we would love to hear from you.

From the first day in role, everyone at Astellas has a responsibility for creating a brighter future for patients around the world. We nurture exceptional relationships with our employees to allow them to thrive, foster innovation, and deliver exceptional business results. We work to create a culture where our people feel empowered to pursue brave ideas and ambitious outcomes, to have the confidence to be accountable for a higher standard of performance and embody a competitive and solutions-oriented mindset.

Our expertise, science and technology make us a pharma company. Our open and diverse culture is what makes us uniquely Astellas.

Astellas Pharma Canada (APCA) is currently searching for a Business & Technical Analyst (Omnichannel).

Description
As individual contributor of a team of individuals in a specific area of digital expertise, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement.
A Business & Technical Analyst is a multifaceted role that bridges the gap between business needs and technical solutions. This position involves analyzing and translating business requirements into technical specifications, ensuring that the solutions developed meet the business goals and user needs. The role requires a blend of business acumen, understanding of technical architectures, and the ability to communicate effectively with both business stakeholders and technical teams.
You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field.

Essential Job Duties

• Business Requirements Analysis: Collaborate with business stakeholders to understand their needs, goals, and objectives. Analyze business processes and workflows to identify improvement opportunities and define requirements for solutions.
• Technical Specification Development: Translate business requirements into detailed technical specifications that guide the development of software applications, systems, or processes. Ensure that these specifications meet both the business needs and technical standards.
• Solution Design and Recommendation: Work with Digital and software development teams to design solutions that fulfil business requirements. Evaluate potential technical solutions for feasibility, cost-effectiveness, and alignment with business objectives.
• Stakeholder Collaboration: Serve as a liaison between business units and technical teams to ensure clear communication and understanding of project goals, requirements, and constraints. Facilitate meetings and discussions to gather feedback and consensus.
• Project Management Support: Assist in project management tasks, such as planning, scheduling, and tracking progress. Ensure that projects stay on track to meet deadlines and budget constraints.
• Testing and Quality Assurance: Participate in the testing of developed solutions to ensure they meet the defined requirements and standards. Assist in identifying and documenting bugs or issues for resolution.
• Training and Support: Develop training materials and provide support to users on new systems or applications. Ensure that end-users are equipped to use the new solutions effectively.
• Documentation: Create and maintain documentation related to business requirements, technical specifications, project plans, and reports to ensure knowledge is captured and shared.

Requirements

Qualifications

Required

• Bachelor’s degree in relevant field, e.g., Computer Science, Data Science, Business Administration.
• Minimum of 7 years of relevant experience.
• Demonstrated experience in business analysis, technical analysis, or a related area, demonstrating a track record of bridging business needs with technical solutions.
• Analytical Skills: Strong analytical and problem-solving skills to understand complex business issues and develop appropriate technical solutions.
• Technical Knowledge: Good understanding of information technology, software development life cycles, and architectural frameworks. Familiarity with programming languages, databases, and software development tools is beneficial.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders and vice versa.
• Collaboration: Ability to work effectively in a team environment, collaborating with diverse groups of stakeholders, including business users, Digital professionals, and management.
• Project Management: Good knowledge of Agile methodology, principles and practices.
• Attention to Detail: Precision in documenting requirements, specifications, and project details to ensure clarity and alignment with objectives.
• Adaptability: Flexibility to adapt to changing requirements, technologies, and project priorities.
• Experience with Adobe Experience Cloud solutions - Adobe Experience Manager, Marketo, Analytics, CDP, Target, and other Marketing technology platforms such as Consent and Preference Management (CPM), Customer Identity and Access Management ( CIAM), etc..
• Good Knowledge of Marketing technologies and operations
• Experience with omnichannel capabilities for HCPs, Patients and Payors

Preferred

• Life Sciences / Pharma industry experience
• Certifications in specific technologies, architecture frameworks (e.g., TOGAF), Agile delivery methodologies (e.g., SAFe) can be beneficial.
• Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery

Working Environment

• This position is remote and is based in Canada.
• At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Additional Information

Astellas Pharma Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

Astellas Pharma Canada requires full Vaccination against COVID-19 as a condition of employment. Reasonable accommodation to this policy may be granted for a valid accommodation request under human rights legislation.

No telephone inquiries, in-person applications, or agencies please. While we appreciate all applications, only candidates under consideration will be contacted.