Customer Service Representative - Collision Administrator

Job Description

Job Description

Are you an Administrative Professional with exceptional customer service skills looking for an opportunity to be part of a great team in a busy collision center?

Do you want the opportunity to learn and develop so you can grow your career?

If you answered yes to these questions, Fix Auto is the place for you!

We are looking for a passionate and committed Customer Service Representative to join our team in Lethbridge. At Fix Auto, we are committed to delivering the highest degree of customer satisfaction through superior workmanship and service. As our customer service representative, you will be the face of our company and play a critical role in our customer satisfaction.

Our ideal candidate thrives in a fast-paced environment where every day is different. Their customer service skills are second to none and their approach can change quickly to deal with different situations and people. The successful candidate can expect to earn between $18 and $20 per hour.

Responsibilities :

• Assist customers in person, over the phone, and through e-mail and provide information on where their vehicle is in the repair process.
• Complete booking for estimates and vehicle repairs.
• Work closely with estimators and production managers to ensure repair orders are correct and submitted to Insurance companies for payment.
• Support front office operations and various departments in the collision centre.
• Other duties as assigned.

Our Ideal Requirements :

Why our Employees CHOOSE Fix Auto Lethbridge :