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Service Manager
Service ManagerTimmins Hyundai • Timmins, ON, CA
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Service Manager

Service Manager

Timmins Hyundai • Timmins, ON, CA
Il y a 14 jours
Type de contrat
  • Temps plein
Description de poste

Timmins Hyundai is seeking an Automotive Service Manager to lead our expanding service team in order to meet the needs of our growing customer base .

Responsibilities :

  • Ensure high quality service and repairs areprovided to customers.
  • Manage the Service Department to achievesales, profits, and efficiency by maximizing production, controllingcosts, marketing, building a clientele and establishing solid employeerelationships.
  • Direct and schedule activities of all staff.
  • Forecast goals and objectives for thedepartment and endeavor to meet them.
  • Monitor the flow of work in the ServiceDepartment and intervene as required to ensure work is completed properly.
  • Maintain service records and reportingprocedures required by the manufacturer and general management.
  • Observe repair order trends, such as number ofrepair orders completed, number of items per repair order, and dollarsales per repair order.
  • Plan, analyze and manage shop capacity and howdepartment skills match customer requirements.
  • Ensure that customers’ service files arecurrent and readily available.
  • Review completed jobs for quality controlpurposes.
  • Act as liaison with factory representatives.
  • Motivate, guide, and evaluate performance ofservice department staff.
  • Provide technical knowledge to employees, asrequired.
  • Follow all company and manufacturer policies,directives, and procedures.
  • Ensure staff compliance with required healthand safety regulations.
  • Perform any other duties as required.

Qualifications :

  • High School Diploma or college degree.
  • 5 years combined experience in an automotiveservice environment (e.g. Service Advisor, Mechanic / Technician and / or ShopForeman).
  • General understanding of vehicle mechanics.
  • Effective administrative and managementcapabilities.
  • Strong concentration when dealing with numbersand statistics.
  • Excellent interpersonal and communicationskills.
  • #J-18808-Ljbffr

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