The Role
Are you a naturally curious Technical Writer looking for your next engaging role? Are you motivated by going the extra mile to ensure users can complete their tasks effectively by reading your content? Can you craft new content and update existing content while maintaining a consistent style and tone?Veeva Vault Safety is looking for an experienced Technical Writer who takes pride and ownership in their high-quality writing, champions advocating for users, and wants to be an active contributor to a great team.
What You'll Do
- Own the docs for your content areas for new features for monthly releases, including learning, researching, testing, and tracking the progress of each feature to understand what readers (both users and Admins) need to know to complete their tasks
- Become an expert in Vault Safety, including keeping up to date with new features documented by other writers by contributing to peer reviews
- Commit to continuous improvement and be a contributor to ways we can improve our content and processes
- Contribute to the consistent voice of our Help by reviewing existing content and maintaining a similar style
- Collaborate closely with Product Managers, Developers, and QA to ensure your content is correct, complete, clear, and consistent
Requirements
3+ years of technical writing experiencePost-graduate degree or certificate in technical communications or equivalent experienceExcellent communication skills (written and verbal) and research skillsAbility to manage your time effectively when faced with competing prioritiesAbility to work independently and ask for help when you need itTechnical aptitude and willingness to expand technical skillsAbility to ask effective questionsBased in Eastern time zoneQualified candidates must be legally authorized to be employed in Canada. Veeva does not provide sponsorship of employment visa for this positionNice to Have
Working knowledge of the software development process and cloud software applicationsExperience working in an agile software development environmentExperience writing for regulated industries with a focus on pharmacovigilance as an assetFamiliarity with Markdown, Jekyll, Gitlab, and JiraPerks & Benefits
Medical, dental, vision, and basic life insurancePTO and company-paid holidaysRetirement programs1% charitable giving programCompensation
Base pay : $60,000 - $110,000 CADThe salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and / or stock bonus.