Mission
Want to be a catalyst for change? As an IT Technician at Soucy Techno, you will ensure that IT systems run smoothly and provide technical support to your clients to guarantee the availability, efficiency, and security of operations. In an environment where every voice counts, your passion for innovation and expertise will have a direct impact on our success. Join us for a career off the beaten path, allowing you to go even further!
In this position, you will have the opportunity to :
- Install, configure, and maintain computer equipment and software
- Provide technical support to computer users ranging from level 1 to 3
- Assist in resolving issues related to systems, networks, and applications
- Apply IT security measures, including updates
- Manage and maintain the IT inventory
- Participate in system optimization and technological process improvement
- Collaborate with other departments to deploy new IT tools and solutions
- Participate in the acquisition of IT supplies
Do you see yourself in this role? Apply to join our IT team!
Profile
With the following skills and qualities, you will be successful in this role :
DEC in computer scienceProficiency in operating systems (Windows)Basic knowledge of command line languages (PowerShell)Knowledge of networksExperience in technical support and hardware and software troubleshootingAbility to install, configure, and update equipment and softwareIndependent, good team spirit, and ability to adapt to changeStrong focus on internal customers (users) and understanding their needsSkills in complex problem solving, critical thinking, and analysisGood work ethicAnd these assets will strengthen your impact :
Intermediate level of spoken and written EnglishKnowledge of Microsoft productsBenefits designed to take you far!
A flexible program that meets your needs (flexible hours, compressed schedule, teleworking, and more)Group insurance with plans that adapt to your realityAn RRSP with employer contributions for solid financesAn Employee and Family Assistance Program (EFAP) and access to telemedicine services for a helping hand when you need itAnd even more!
A life outside of work thanks to leave for illness, personal needs, or family reasonsSocial activities to connect with your coworkersSupport for your development to advance your careerA healthy and safe environment and a health committee to ensure your well-being on a daily basis