Service AdvisorPeterbilt Pacific • Kamloops, BC, Canada
Service Advisor
Peterbilt Pacific • Kamloops, BC, Canada
Il y a 2 jours
Type de contrat
- Temps plein
Description de posteAcquire and maintain customer and vehicle information Consult vehicle file for outstanding recalls or warranty repairs Obtain credit approval if necessary Open repair orders and enter job descriptions Coordinate new and used truck department requirements Obtain, in advance, repair order requests on new sales and coordinate with parts department on requirements Receive service department phone calls and direct to appropriate person as required Follow-up with customers about service repairs done and additional items found in need of repair Maintain MVI decals and paperwork Give out purchase order numbers Keep the service and warranty departments filing current Provide additional assistance to Service Manager, Warranty Admin and Shop Foreman, as required Other duties and projects as assigned Provide excellent customer service and maintain customer relationships Interpolate and prepare information from repair orders, service reports, test results and troubleshooting to process engine, drivetrain and chassis warranty and extended warranty claims Prepare customs documents, locate, ship, track and tag failed warranty parts for return as requested by vendors Review warranty RO’s according to warrantability Review all warranty RO’s to ensure proper documentation and troubleshooting is completed and filled out Forward all warrantable work orders to the Centralized Warranty Department for processing Process approved / denied warranty claims accordingly Deal with warranty related customer inquiries in person and on the phone Determine warrantable status of repairs and aid in troubleshooting, obtaining repair authorization and instituting the correct repair procedure Taking and resolving customer complaints by phone and in person Notify customers of safety recalls, product support programs and warranty repairs outstanding Follow up with customers regarding parts ordered for warranty repairs and scheduling a repair once the parts have been sourced Maintain constant communication with the Centralized Warranty Department Previous experience as a Service Advisor Grade 12 or GED required Excellent customer service skills In-depth knowledge of heavy-duty truck repairs Good computer skills Excellent written and verbal communication skills Strong personal organizational skills as they relate to workload, time management and setting priorities Effective problem solving and negotiating skills Effective conflict resolution skills $50 000 - $72 000 annually + Variable Compensation
Job Description
Job Description
The Service Advisor acts as the communication liaison between customers and the repair technicians as well as maintains service records and oversees the scheduling of repairs.
At Peterbilt Pacific, we aim to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
Benefits
- Extended Health & Dental Benefits
- Premiums Paid by Employer
- Employer Contribution Pension Plan
- Growth Opportunities
- Paid Training
- Long term job security
- Employee Assistance Program
- Telus Health Virtual Care
Responsibilities
WARRANTY DUTIES
Qualifications
Compensation Rate
Powered by JazzHR
54gySqg2Ru
Créer une alerte emploi pour cette recherche
Service Advisor • Kamloops, BC, Canada
Offres similaires
As a Business Development Advisor, you will lead the company's growth initiatives by identifying and pursuing new business opportunities while nurturing relationships with existing clients.The role...Voir plus
Customer Service Representatives.Pizza Cook / Team Member) to join their team!.Job type : Full time and Part time, Permanent.
We are searching for qualified customer service reps with personality and p...Voir plus
A&W in Kamloops, BC, is seeking full-time, permanent Shift Managers / Food Service Supervisors, to start immediately at our Halston location.
We offer various benefits which include an extensive s...Voir plus
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Voir plus
As a Business Development Advisor, you will lead the company’s growth initiatives by identifying and pursuing new business opportunities while nurturing relationships with existing clients.Th...Voir plus
As part of the Wajax team, the Service Administrator is responsible for greeting onsite visitors to the branch, answering phones, transferring calls to appropriate departments.The incumbent will al...Voir plus
Remote-Based Technician Search : Kelowna, Vernon, or Penticton in British Columbia • •.What You’ll Do – The Role.Perform emergency service, preventative maintenance, repairs, troubleshooti...Voir plus
Do you love healthy, organic products? Want to work in a fun environment that helps you grow and thrive? Come to work at Nature's Fare Markets.
STORE TEAM LEADER - Various Departments.We are see...Voir plus The Service Technician is responsible for inspecting, diagnosing, repairing and servicing mechanical and electrical systems and components of commercial transport trucks.
At Peterbilt Pacific, we ai...Voir plus We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Voir plus 
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleague...Voir plus Do you love healthy, organic products? Want to work in a fun environment that helps you grow and thrive? Come to work at Nature's Fare Markets.
STORE TEAM MEMBER - Various Departments.We are see...Voir plus 
Pipelayer Helper - Underground Water & Sewer.At Golderado, we're constantly pushing the limits of what we've done in the past - propelling ourselves toward bigger and better opportuniti...Voir plus
Competitive salary and performance-based incentives.Comprehensive health, dental, and vision plans.Opportunity for career advancement.
Installing solar panels (mounting & connecting solar panels...Voir plus
CUSTOMER SERVICE SPECIALIST - 12 months contract.Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!.
Founded in 1972, Convoy is North America’s trusted distri...Voir plus
By working at Sally Beauty Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express themselves through hair &ndash...Voir plus
Job Title : Field Service Representative (Gas Utility Technician).Location : British Columbia, Canada.Reports to : Field Service Leader.
We are seeking dedicated Field Service Representatives to join o...Voir plus
COSMOPROF CANADA SALES ASSOCIATE : .By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express...Voir plus
Business Development Advisor - PL#67561
Peter Lucas • Kamloops
Temps plein
Dernière mise à jour : il y a 2 jours • Offre sponsorisée
Customer Service Representative
Domino's Pizza Canada • Kamloops, BC, Canada
Temps plein +2
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Food Service Supervisor
A&W Restaurants • Kamloops, BC, Canada
Temps plein +1
Dernière mise à jour : il y a 13 jours • Offre sponsorisée
Customer Service - Work from Home - 50k-60k / Year
Spade Recruiting • Kamloops, British Columbia
Télétravail
Temps plein
Quick Apply
Dernière mise à jour : il y a 6 jours • Offre sponsorisée
Business Development Advisor - PL#67561
Peter Lucas Project Management Inc. • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a 29 jours • Offre sponsorisée
Service Administrator
Wajax Limited • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Field Service Technician
Total Power Limited • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Store Team Leader - New Store - Chilliwack
Nature's Fare Markets • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a 12 jours • Offre sponsorisée
Service Technician
Peterbilt Pacific • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Customer Service Agent - 50k-60k / Year - Remote
Spade Recruiting • Kamloops, British Columbia
Télétravail
Temps plein
Quick Apply
Dernière mise à jour : il y a 6 jours • Offre sponsorisée
Banking advisor
National Bank • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a 11 jours • Offre sponsorisée
Store Team Member - New Store - Chilliwack
Nature's Fare Markets • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a 12 jours • Offre sponsorisée
Pipelayer Helper - Underground Water & Sewer
Golderado Contracting Corp • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a 7 jours • Offre sponsorisée
Apprentice Electrician
Kuby Renewable Energy • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Customer Service Specialist - 12 Months Contract
Convoy Supply • Kamloops, BC, Canada
Temporaire
Dernière mise à jour : il y a 13 jours • Offre sponsorisée
Beauty Advisor (Inside Sales) Sally Beauty 05535
Sally Beauty Holdings • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Field Service Representative (GAS UTILITIES) - KAMLOOPS
TAPP Workforce Solutions Inc. • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a 1 jour • Offre sponsorisée
Sales Associate - CosmoProf Store # 07543
CosmoProf • Kamloops, BC, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée