Manager, Employee Benefits and Retirement (EB&R)

Hi, we’re HUB!

We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity!

As Manager, EB&R you are responsible for overseeing all aspects of, and service to, our valued group benefits clients, with a focus on coaching and developing a strong service team.

In this role, you will contribute to exceptional client satisfaction through the timely delivery of high-quality end products, supported by a deep understanding of the needs that drive sales and service success for our group benefits clients.

A day in the life –

• Work within strategy to align HCW EB&R operations and delivery with our Canadian National Practice expectations.

• Ensure effective, efficient, and scalable business processes and procedures are in place.

• Optimize both the quality and volume of work.

• Support the hiring, onboarding, training, coaching, and performance management of the Employee Benefits Service Team and Employee Benefits Sales Executives.

• Develop and support individualized development plans to drive ongoing growth and engagement within the service team.

• Identify gaps and opportunities within EB&R work processes and implement operational efficiencies.

• Develop and maintain strategic relationships with key account contacts.

• Assist with planning and execution of provincial sales and practice events.

• Collaborate to develop and deliver education programs for internal teams and prospective clients.

• Work closely with insurance partners through effective problem-solving, negotiation, and relationship management.

• Collaborate with the business development team and leadership team to share client knowledge and insights.

• Understand client needs and priorities and work closely with producers to resolve escalated issues.

• Effectively track, analyze, and communicate monthly and quarterly performance metrics to internal stakeholders and the leadership team.

• Collaborate with national and corporate resources to ensure alignment and consistency.

• Some travel between regions may be required.

What you will bring to our team –

• Minimum of 5 years’ experience in group benefits.

• LLQP licensed (BC or other provinces).

• Industry designation preferred (e.g., CEBS).

• Leadership or management experience is an asset.

• Ability to work collaboratively within a team.

• Strong verbal and written communication skills.

• Excellent interpersonal skills.

• Exceptional organizational and time-management skills.

Salary Expectations –

The expected salary range for this position is $80,000 to $100,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join HUB?

• Competitive compensation.

• Comprehensive tuition financing and career-related training and development.

• Company-matching RRSP contributions.

• Customizable flexible benefits options for you and your family.

• Work-life balance through flexible scheduling and hours.

• A progressive employee assistance program.

• Mental and physical wellness initiatives.

• HUB Gives: we are a company that gives back and is active in the community.

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunities for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.

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Department Business OperationsRequired Experience: 5-7 years of relevant experienceRequired Travel: Up to 25%

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