Data Management
Ensure data integrity, currency, and consistency within the Banner system, CRM system, and SharePoint.
- Enforce accurate data entry standards among team members.
- Correct data entry errors on student self-serve functions, maintaining the highest level of accuracy.
Investigations on Fraudulent Documents
Spot possible inconsistencies in transcripts and documents to flag and notify admissions to investigate potential fraudulent documents, ensuring the authenticity of submitted materials.Training and Development
Attend training sessions and update training materials related to the Admissions Junior Specialist position to maintain integrity of domestic and international admissions.Assist in maintaining resource library and network for learning and resource-sharing.Communication and Outreach
Respond to general inquiries related to admissions as directed by the Admissions and Operations Team Leads.Communicate internally and externally about admissions processes and policies.Electronic Document Handling and Records
Utilize the Banner system, CRM system, and SharePoint for creating, maintaining, and managing electronic student records.Conduct regular reviews to identify irregularities in electronic documents.Implement scanning and indexing procedures for relevant electronic documents.System Support
Assist in testing software updates as instructed by Admissions and Operations Team Lead to maintain consistent data entry standards.Document testing plans and results.Student Support and Service
Respond to inquiries from students and the general public.Resolve admissions documents related issues and complaints.Escalate issues as needed and provide information and assistance to the admissions team.#J-18808-Ljbffr