Transplant Service Program Coordinator

Transplant Service Program Coordinator – Canadian Blood Services

Join to apply for the Transplant Service Program Coordinator role at Canadian Blood Services .

About The Role

In the role of Transplant Services Program Coordinator, you will provide confidential coordination and support to Canadian Blood Services Stem Cell Registry stakeholders (internal and external), including international stem cell registries; transplant centers (Canadian / International) and stem cell collection sites. This role reports directly to the Supervisor, Transplant Services.

Formula for success (Responsibilities)

• Leverage your excellent organizational skills, you will manage international donor requests for hematopoietic stem cell donation with international registries on behalf of Canadian patients, managing each step of the process from initial request through donor clearance, collection, product transport and infusion.
• Oversee additional testing requests from Canadian transplant centres and international registries for Canadian and international stem cell donors and cord blood units.
• Promote and facilitate effective stakeholder relationships for internal and external customers.
• Foster and promote a positive public image of the Canadian Blood Services Stem Cell Registry.
• Provide subject‑matter expertise and participate in working groups to ensure continuous improvement.
• Ensure concise documentation using SAP-based IT database – Stem Cell National System Solution.
• Manage electronic data, update shared directories / files / repositories as required.
• Provide training, support and mentorship to the stem cell registry team and external customers.
• Operate effectively in a highly regulated environment.
• Support the after‑hours on‑call team on a rotational basis and carry a cellular phone for support.

Desired education and skills (Qualifications)

What we offer you (Benefits)

What you can expect (Work Environment)

Seniority and Employment Type

Mid‑Senior level

Diversity and Inclusion

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Application Information

Final Note

If this role resonates with you, we encourage you to apply by providing your up‑to‑date resume. This could be your first step toward a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted.

Accommodation

Applicants who require accommodation should discuss their needs with us.

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