Polygon Restoration is looking for a project administrator to join our team. Under the supervision of the Financial Controller the claim handler will be responsible for compiling all project data, assist with meeting service level expectations, coordinating required resources and keeping all stakeholder informed.
Responsibilities :
- Ensure customer satisfaction
- Consistent and timely communication with insurer and policy holder
- Enter all data accurately and identify any potential problems
- Prioritizing and organizing workload to ensure deadlines are adhered to
- Arrange appointments and scheduling (technician, sub-contractors, PM and Estimator)
- Identify and resolve deficiencies with job files
- Ensure change order process is respected for any project changes
- Record and respond to all project correspondence
- Project Invoicing
Competence and Abilities :
Able to communicate in English and French (spoken & written)Strong customer service experienceAdvanced knowledge of Microsoft ExcelPersonal Characteristics
Excellent organizational and prioritizing skillsExcellent interpersonalAttention to detail and high level of accuracyAble to work under pressureExperience and Educational Requirement
or General Education diploma in AccountingCustomer service experienceStrong computer knowledgeProficient in data entry1-3 years’ experience delivering