Technicien(ne) informatique niveau 2

Salary: $58,240 - 72,800 per year

Requirements:

• Minimum AEC in IT or over 5 years of experience
• 1 year of experience in MSP or 3 years in IT support is a plus
• Interest in learning and growing in a fun environment
• Excellent client-oriented approach, strong communication skills, and sociability
• Independent, resourceful, with a keen problem-solving ability
• Personable and cheerful, reflecting our team spirit
• Valid Quebec drivers license (mandatory)
• Available to work onsite

Responsibilities:

• Manage Microsoft 365 environments
• Oversee online backups (Acronis)
• Administer on-premise server environments linked to the domain or 100% Cloud environments with AzureAD (Entra)
• Configure and install servers
• Manage intelligent firewalls (WatchGuard, with on-site training)
• Utilize VPN technology for remote and site-to-site connections
• Provide technical support for printers, emails, networks, and other computer-related issues
• Ensure compliance with current security standards
• Provide onsite and phone support to clients
• Contribute to maintaining a positive atmosphere within the amazing team

Technologies:

• Cloud
• Support
• Microsoft 365
• Security
• VPN
• Office 365
• DevOps

More:

At Hector Solutions, located in Sainte-Julie, we are looking for a new team member to join our dream team! Our priority is delivering personalized services tailored to the unique needs and realities of SMEs.

You may encounter numerous job offers in your field, but this one stands out! Why? Because at Hector, you are not just a number but a true contributor. The atmosphere here is exceptional and highly dynamic. We offer opportunities for you to develop and grow in a stimulating environment where you will hardly be bored. Plus, we help you avoid spending hours in your car or getting stuck on highway bridges. Our working hours are Monday to Friday from 8:00 AM to 5:00 PM.

Employment Type: Full-Time
Compensation: $28.00 to $35.00 per hour

Benefits:
- Paid time off
- Company events
- Reduced or free food
- Discounted services
- Retirement savings plan (RVER)

*Selection Question:* You must reside close to the workplace.
*Training Required:* DEP/AEC or Certification (mandatory)
*Experience Required:* 3 years in IT support (mandatory)
*Location:* In-person

last updated 51 week of 2025