Healthcare Document Analyst I

Company Overview

Policy Reporter offers a suite of insights products and consulting services to enhance market access strategies and patient support initiatives. By tracking payer policies in near real time, we ensure that the largest pharmaceutical, medical device and diagnostics manufacturers, leading academic institutions and organized provider groups have the most up-to-date data and evidence-based guidance to help patients access the therapies they need. For more information, please visit https : / / www.policyreporter.com .

About the Team

We are a mid-sized and growing remote team tasked with reporting US healthcare insurance document changes to clients which include large pharmaceutical, medical device, and diagnostics companies, as well as leading academic institutions and organized provider groups. By providing real-time updates on the latest changes to medical and pharmaceutical insurance policies across the US Healthcare landscape, we help our clients increase market access. We achieve this by using technology-enabled solutions and methodical approaches to efficiently convey key change information. If successful, you will be joining a friendly and supportive team with a healthy work / life balance and a flexible schedule that can accommodate various time zones. There is an opportunity or professional growth and development as the team continues to expand.

Position Summary

The Healthcare Document Analyst I plays a key role in transforming complex healthcare insurance policies into clear, insightful summary notes that help clients navigate the evolving US healthcare landscape. As an individual contributor of the HDA team, this role is responsible for independently analyzing technical documents, synthesizing high-value policy information, and producing user-friendly content to support client needs. In addition to core responsibilities, the HDA I also contributes to team development by supporting tasks or internal initiatives, supporting workflow changes, and providing quality assurance. Through analytical judgment, technical writing expertise, and collaboration within the team, this role supports continuous improvement initiatives, knowledge sharing, and operational excellence across the department.

Role & Responsibilities

Read and work with complex, technical documents

Write user-friendly content that meets the needs of the target audience, and follows style guidelines with a high level of accuracy

Summarize and report important changes from complex healthcare-related documents, which provides valuable insights to clients

Perform routine maintenance on an existing database of medical policy information, gaining relevant industry expertise

Evaluate current content & processes and develop innovative approaches for improvement to increase accuracy and efficiency

Work independently with minimal supervision

Make independent and strategic decisions

Conduct quality control checks on your own work, as well as the work of colleagues as required

Provide support and guidance to new hires, potentially train new hires, and participate in the mentorship program when requested

May be responsible for coordinating specific team workflows and collecting statistics

May contribute to the creation and maintenance of internal process documentation and knowledge management resources

Potential to participate in team projects focusing on improvement of processes

Skills & Qualifications

A bachelor’s degree in a relevant field (such as life science, social science, language-focused humanities)

OR

1-3 years of experience in a similar role (data quality management, healthcare industry, etc.) is considered an asset

Experience summarizing and / or reporting complex technical information in an academic or professional environment

Intermediate to advanced user of Microsoft Office or Google Workspace

Familiarity with medical terminology is considered an asset

A comprehensive understanding of the US healthcare landscape is considered an asset

What We Offer

Competitive compensation package including extended health benefits, paid-time off, volunteer leave, employer-matching retirement savings, etc. and company paid Employee Assistance Program

Excellent opportunities for personal and career development

Collaborative and supportive company culture

Policy Reporter’s Core Values

Excellence

Value & Respect

Continuous Learning

Ownership & Accountability

Teamwork

Policy Reporter is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

We use AI tools to assist with application screening and to transcribe and summarize interview responses. These tools do not make decisions; all hiring decisions are made by human reviewers.