Security Supervisor

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada’s Top 100 Employers, BC's Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

Main Purpose and Function

The Security Supervisor supports the Centre’s mandate of providing a safe, welcoming, professional and accessible environment for patrons and staff. The position does this through leadership in relationship building, patron engagement, and using a conflict-positive approach to resolving issues and concerns in the Centre within the framework of established guidelines. The Security Supervisor is a working supervisory position, with responsibilities in supervising Security staff on shift; administrative work overseeing security operations; floor and public inquiry support; and supporting the safety and maintenance at the Evelyne Saller Centre.

Specific Duties / Responsibilities

• Performs day-to-day site / shift security operations aimed at achieving the Evelyne Saller Centre’s mandate of a safe, welcoming, professional and accessible environment for patrons and staff, including training new staff, updating staff on new procedures; direct supervision of workday positions / rotations / breaks / program support; reporting / documenting; daily huddles; creating documents of procedures and policies for distribution, tracking employee training
• Creates Security staff schedules and conducts time entry review
• Monitors the performance of security staff which includes providing direction to the Security Attendants, training, coaching and performance reviews
• Assists with Occupational Health and Safety and WorkSafe matters
• Liaises with emergency services on security and medical related matters
• Leads a variety of security incident related responses, including near miss and critical incident situations and with patrons who are barred from the Centre while keeping others safe
• Performs regular security functions including access control, patrols, program and event support, and clerical duties as required, including reporting building maintenance and repair requirements
• Revises security procedures with reference to investigations, helping define new procedures and policies in consultation with management and rest of security team
• Reviews incident reports and identifies of training, procedure review, and applies the Code of Conduct to determine access restrictions for patrons
• Orders security and First Aid related supplies as needed
• Performs other duties as required

Education and Experience

Knowledge, Skills, and Abilities

Business Unit / Department : Arts, Culture and Community Services (1200)

Affiliation : CUPE 15 Non Pks

Employment Type : Temporary Full Time

Position End Date : April, 2027

Salary Information : Pay Grade GR-019 : $36.57 to $43.00 per hour

Application Close : January 4, 2026

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.

#J-18808-Ljbffr