Learning & Development Partner

WHY LIVINGSTON?

We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.

JOB SUMMARY

The Learning & Development Partner is responsible for designing, delivering, and continuously improving leadership development experiences that build, strong, inclusive, and future -ready leaders across Livingston. This position reports into the Director, Talent Management on a team of three, while also partnering closely with HR Business Partners, senior business leaders, and external vendors to translate leadership capability needs into impactful programs, curriculum, and learning journeys.

This role focuses specifically on leadership and development programs, complementing other L&D members who support additional talent management initiatives (e.g. performance management, talent assessment, succession planning, engagement, LMS  management, etc.). The ideal candidate blends strategic thinking with hands-on execution, is comfortable facilitating at multiple levels, and uses data to show ROI and continuously improve programs.

Location : This role offers a hybrid work arrangement for candidates located within 30 miles of Livingston’s West Mall office in Toronto, requiring two in-office days per week. Candidates residing more than 30 miles away will have the option to work fully remote.

KEY DUTIES & RESPONSIBILITIES

• Design, build, facilitate, and continuously improve leadership development programs that align with business priorities. This includes creating resources and training to help reskill and upskill associates to enable meaningful growth and career development.
• Redesign existing leadership programs and curriculum to improve relevance, scalability, and learner impact.
• Facilitate leadership development workshops for associates at various levels (e.g. emerging leaders, new managers, middle managers, senior leaders) and across various locations globally, in a virtual environment to strengthen leadership and management capability.
• Define success metrics and evaluate the effectiveness of leadership programs using qualitative and quantitative data. Additionally, move evaluation beyond basic metrics into measuring actual performance changes and business value by defining and calculating ROI. Communicate program outcomes and insights to HR, business leaders, and the greater organization.
• Partner with HR and senior leaders to conduct needs assessments, identify gaps and develop initiatives and programs to meet short-, medium-, and long-term business goals and strategic priorities.
• Improve new hire orientation. Coach managers to ensure new associates have a strong onboarding experience.
• Take over ownership of the Mentorship program, responsible for participant matching, setting expectations and structure, monitoring engagement and progress, measurement of effectiveness, and overall program health and impact.
• Deliver clear, compelling communication and change narratives that support adoption of talent and Organizational Development initiatives across the organization. Develop and execute a roadmap for implementing change, leveraging formal change management methodologies (e.g., ADKAR, McKinsey 7-S, Kotter’s 8 step, etc.).
• Stay current on leadership development trends, research, and innovative learning approaches in order to benchmark best practices and make recommendations on course design, content development, tools, and technologies. Act as a thought partner to leaders and HR colleagues on leadership and development best practices.

KNOWLEDGE & SKILLS

Work Experience

At least 5 years of relevant experience in Talent Management, Organizational Development, Learning & Development, or related HR disciplines, including supporting senior leaders and designing enterprise-level programs.

Education

Preferred : Bachelors Degree or equivalent

COMPETENCIES

Agility

Business Acumen and Straight Talk

Customer First Focus

Inclusion and Collaboration

Leading and Developing

Accountability

We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Location :  HomeOffice Quebec