Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world‑wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith‑ and values‑based organization, we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description
Responsibilities and Activities
- To monitor activities of clients as required
- To provide any requested information, assist with client orientation to guidelines and schedules
- To oversee and assist with supervision of clients during daily tasks, as needed
- To provide support, assistance & encouragement to clients
- Perform all necessary clerical duties for client documentation (EMHware), log book entries, sign out sheets, visitor information and other required forms
- To make necessary referrals to other staff as needed
- To make public announcements for clients or staff as necessary
- To conduct scheduled rounds of all areas of property and be familiar with all required fire, health and safety measures and procedures. Supervise fire evacuation and safety procedures during shift
- To monitor client activities in smoking area as required
- To take client attendance at scheduled activities as required
- To ensure that clients’ late‑night snack is made available at scheduled time
- To provide accurate and timely conduct reports on client activity to Program Coordinator
- To answer, monitor telephone, routing calls to appropriate department(s) and staff
- To conduct urine screening on clients as required, and at all times when a client returns to the property following a pass
- To check packages and bags of clients returning from off‑grounds activities
- To attend all seminars, training sessions or staff meetings as required
- To immediately notify the On‑Call staff if clients are late when returning from pass, following a 15‑minute grace period. To contact the On‑Call staff when any type of serious occurrence takes place
- Complete other tasks as required
Essential Skills and Qualifications
Degree or Diploma in one of the Human Services professionsKnowledge, Experience or Training In
Pleasant, courteous and professional telephone mannersRespectful and professional towards clients, public, students and staffAbility to maintain a high degree of confidentialityKeyboarding and demonstrated knowledge of Microsoft Office applications as well as e‑mail and internet applicationsWillingness to learn and accept supervisionNetworking, referrals and strong knowledge of resourcesKnowledge and experience with concurrent disordersKnowledge of culturally competent practicesKnowledge and experience with data management systems and outcome measurementsAwareness and experience with marginalized and vulnerable populationsBasic First Aid / CPR Certification an assetProficient in English language, second language an assetTraining as a “Trained Person” under MOE Private Water System regulation and ability to conduct water testing as required.Must have access to reliable transport or vehicle. No public transit available – rural locationUpon Hiring, Successful Candidate Must Provide
A current Vulnerable Sector Screening acceptable to the Salvation Army.Working Conditions
Office setting, long periods of being seated, using computer, phone systemsLittle to no travelCompensation
The target hiring range for this position is $18.99 to $23.73 with a maximum of $28.48. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
Seniority Level
Entry levelEmployment Type
Part‑timeJob Function
OtherIndustries
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