Night Audit / Front Desk
Panorama Mountain Village, 2030 SUMMIT DRIVE, PANORAMA, British Columbia, Canada Req #1203 Friday, June 7, 2024
Description :
You are the initial welcome party for our lodging guests! All our Night Audit - Front Desk employees provide one of the first impressions of Panorama Resort for our guests. In this role you will become knowledgeable about our resort events & activities as well as the surrounding area. A friendly, efficient, and outgoing personality is the perfect fit for this role. The Night Audit primary shifts are evening from 10 : 00pm to 8 : 00am.
Essential Functions :
- Promote resort principles and guest service philosophies.
- Sell accommodations, services, and resort amenities.
- Assist with various accounting functions required to close out the current day's records.
- Ensure all transactions are posted correctly and balance at the end of the day.
- Produce audit reports for the Accounting.
- Verify room charges Receive nightly close outs.
- Oversee journal entries.
- Follow all emergency procedures.
- Register guests efficiently and pleasantly.
- Maintain accurate guest bills and be able to explain charges.
- Create reservations when Reservations Department is closed.
- Assist with guest questions and problems.
- Answer hotel switchboard in a professional and friendly manner
- Maintain key security and coordination of dispersed keys.
Experience / Requirements :
Experience / Requirements :Industry knowledge preferred.Computer skills, SMS preferred.Able to maintain composure when dealing with Guest or Staff concerns.Ability to communicate effectively & prioritize.Must be able to stand for long periods of time.Must be able to work overnight shifts.Other details
Job Family Front Desk 3039Pay Type HourlyHiring Rate $19.00Job Start Date Monday, June 24, 2024