Client Service Associate (CSA) - Planning & Scheduling - Full-timeVON Canada • New Minas, NS, CA
Client Service Associate (CSA) - Planning & Scheduling - Full-time
VON Canada • New Minas, NS, CA
Il y a plus de 30 jours
Type de contrat
- Temps plein
Description de posteAssign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures Daily activities include receiving and processing client referrals and updates, responding to phone inquiries from clients, doctors, service providers, and other agencies, advanced scheduling, daily scheduling changes (i.e., sick calls, client cancelations, new client admissions), and other administrative duties Work closely with team members and management to ensure daily staffing levels are sufficient, and the delivery of quality client care and service are met, as well as forecasting weekly staffing needs Support clients, nurses, and home support workers to ensure delivery of quality care Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines Ensure that confidential information relating to clients, work colleagues, suppliers, and VON’s operations are properly protected and not disclosed to third parties Other duties / tasks as assigned by manager Competitive salaries and vacation time Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees Defined Benefit Pension Plan with company contribution for eligible employees Comprehensive orientation program Opportunities for skill development, eLearning, and career advancement Experience with new health care technology such as CellTrak and Procura Be part of a health care team that provides support to people in your community and frontline workers University / College education preferred, High School Diploma required Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset Proficiency with MS Office programs, Outlook, faxing software, and database management Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset Experience in a health care environment is an asset Previous customer service experience in a contact center environment is considered an asset Experience in a unionized environment is considered an asset A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment The use of Personal Protective Equipment (PPE) may be required
Client Service Associate (CSA) - Planning & Scheduling - Full-time
Join to apply for the Client Service Associate (CSA) - Planning & Scheduling - Full-time role at VON Canada
Employment Status : Regular, Full-time (1.0 FTE)
Requisition Details
- Program Name : Client Services
- Work Schedule : Days, Evenings, Weekends
- Number of Hours Bi-Weekly : 75
- Union / Bargaining Unit : NSGEU
- On-Call : No
- Existing Vacancy : Yes – we’re currently hiring candidates for an existing vacancy in this position
Looking for a career in health care that provides you with an opportunity to make a difference in your community?
If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you. Join our Client Service Team today!
About us
VON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about the difference we can make in people’s lives. Working at VON is more than just a job, it is a career that impacts how Canadians live.
Our Client Service Team operates 365 days per year and is provided with consistent schedules which have day shifts and an evening and weekend rotation.
What you’ll do
What we offer you
What you need
Working conditions and physical demands
This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.
Attention Current Employees (Internal Applicants)
If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.
#J-18808-Ljbffr
Créer une alerte emploi pour cette recherche
Client Service Associate • New Minas, NS, CA
Offres similaires
Bruce Hyundai is seeking a detail oriented Internal Service Advisor to join our Service team.This role is perfect for someone who thrives in a fast paced environment and is dedicated to enhancing s...Voir plus
Join the Peterbilt Atlantic Family!.At Peterbilt Atlantic, we’re not just about building trucks — we’re about building lasting relationships, providing top-notch customer service,...Voir plus
Hot job openings, fresh out of the oven!.We are happy that you are interested in joining the Domino’s team as a Shift Runner (SR), here is a brief description of some of the responsibilities : ...Voir plus
Employment Status : Regular, Full-time (1.Work Schedule : Days, Evenings, Weekends.Union / Bargaining Unit : u00A0NSGEU.Locations : Annapolis and Kings County, NSu00A0.
Existing Vacancy : Yes - we're curren...Voir plus Employment Status : Permanent, Part-time (0.Work Schedule : Days, Evenings (Weekends Only).Locations : Annapolis and Kings County, NS.
Existing Vacancy : Yes - we’re currently hiring candidates for an e...Voir plus 
Un service postal national recherche un adjoint dans un bureau de poste à Hantsport pour un poste sur appel.Vos principales responsabilités incluront la vente de services postaux, le tri et la dist...Voir plus Hot job openings, fresh out of the oven!.We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of th...Voir plus We are happy that you are interested in joining the Domino’s team!.The Store Lead is a store manager role.Their job at its core is to ensure that the store delivers an exceptional customer ex...Voir plus 
Licensed Pharmacist – Full Time | Chester, NSMacQuarries Pharmasave Group | Trusted Community Pharmacy Since 1920.Location : Chester, Nova Scotia.
Compensation : Very competitive wages and benef...Voir plus
LPN, Client Care Manager - Annapolis Valley.Annapolis Valley, NS (Office in Berwick).We are seeking a compassionate, proactive, and clinically skilled.
Annapolis Valley, with our office located in B...Voir plus
PetSmart does Anything for Pets – JOIN OUR TEAM!.Retail Sales Associate Part Time.At PetSmart, Anything for Pets begins with our people.
Every associate plays a vital role in creating meaningful exp...Voir plus
Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : .
Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Voir plus
Location : Western Zone, Valley Regional Hospital.Type of Employment : Permanent Hourly FT (100% FTE) x 1 position(s).Posting Closing Date : Open Until Filled.
This is a reposting of Requisition 158809...Voir plus
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction.
Specifically, you help clients with their everyday banking, ...Voir plus
A leading powersports dealership in Nova Scotia is looking for a Sales Consultant to join their team.The role involves planning daily sales activities, maintaining product knowledge, and ensuring e...Voir plus
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
At Sodexo Campus, we’re not just about facilities management - we’re about fueling futures.We help create vibrant, inclusive spaces where students can thrive, connect, and discover who ...Voir plus Location : Western Zone, Valley Regional Hospital.Department : OPWZ Patient Flow VRH.Type of Employment : Permanent Hourly FT (100%) x 1.
MGMT / NON-Union Management / Non Union Position.Posting Closing Da...Voir plus
Internal Service Advisor
Bruce Hyundai • New Minas, NS, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Service Writer
Peterbilt Kentville • Kentville, NS, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Shift Runner(Nova Scotia)
Domino's Pizza Canada • Kentville, NS, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Continuing Care Assistant (CCA) - Full-time
VON Canada • Wolfville
Temps plein +1
Dernière mise à jour : il y a 11 jours • Offre sponsorisée
Continuing Care Assistant (CCA), Weekends - Part-time 0.2
VON Canada • Wolfville
Temps plein +2
Dernière mise à jour : il y a 11 jours • Offre sponsorisée
Adjoint de bureau de poste — Service client (CDD)
Canada Post • Hantsport
Temporaire
Dernière mise à jour : il y a 10 heures • Offre sponsorisée • Nouvelle offre
Customer Service Representative (Nova Scotia)
Domino's Pizza Canada • Kentville, NS, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Store Lead (Nova Scotia)
Domino's Pizza Canada • Kentville, NS, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Licensed Pharmacists - CPPCC site
MacQuarries Pharmasave Group • B0J 1J0, NS, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
LPN, Client Care Manager
Earth Angels Home Care • New Minas, NS, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Retail Sales Associate Part Time
PetSmart • New Minas, Nova Scotia, Canada
Temps plein +1
Dernière mise à jour : il y a 3 jours • Offre sponsorisée
From Hobby to Income : Turn Gaming into a Paying Side Hustle
Free Cash by Almedia • Parrsboro
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Leader Patient Flow Operations
Nova Scotia Health Authority • Kentville
Temps plein +1
Dernière mise à jour : il y a 11 jours • Offre sponsorisée
Banking Advisor
RBC • Parrsboro
Temps plein
Dernière mise à jour : il y a 11 jours • Offre sponsorisée
Powersports Sales Consultant — Competitive Commission
Go Powersports Limited • Kentville
Temps plein
Dernière mise à jour : il y a 8 jours • Offre sponsorisée
Finance Private Tutoring Jobs Chester
Superprof • Chester, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Fulltime Custodian
Sodexo Canada Ltd • Wolfville, NS, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Leader Patient Flow Operations - Access and Flow
Nova Scotia Health Authority • Kentville
Temps plein +1
Dernière mise à jour : il y a 11 jours • Offre sponsorisée