Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.
The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals.
Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more.
Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.
For more information about the company and its products and services, please visit www.linde.com.
At Linde, every day is an opportunity : an opportunity to learn, to grow, to share success and to contribute to one of the world's leading industrial gas and engineering companies.
Seize the opportunity : take your next step with us and join our team.
Account Manager, Linde Services Canada Inc. (Full Time ) - Edmonton, AB
We are currently recruiting for an Account Manager to join our Linde Services Canada team with a territory covering Western Canada
Job Overview :
The Account Manager works as part of a team that provides temporary nitrogen pumping services to a broad market, primarily petrochemical, upgrading and refining customers who require purging and cleaning services during planned and unplanned shutdowns.
As a Linde Services Canada Inc, Account Manager, your primary role will be to profitably manage and grow the business in your territory related to the supply of industrial gas services, to gain new strategic opportunities, and meet sales targets within an assigned designated geographical area or group of customer accounts.
Accountable for maintaining / improving existing business and responsible for creating new business growth through a variety of channels including business development support, leads and self-initiative.
Scope :
Under little supervision, this individual contributor is accountable for maintaining and expanding, profitable contracts with large, key and / or complex accounts often consisting of multiple products.
Responsible for developing relationships with key decision makers, obtain a greater understanding of the customer's commercial drivers to create opportunities for selling Linde's products, services, and technologies.
Responsibilities :
- Day-to-day relationship management of existing customers.
- Promotes sales, introduces the organization's programs, and provides account service to cross section large, key and / or complex accounts.
- Focuses on territory profit improvement and gaining new business opportunities and developing long term Product supply contracts with them.
- Support and promote the various Linde application technologies to help solve customer problems and grow Linde's business.
- Proactively develop strategies to renew supply contracts with existing customers.
- Maintains and increases existing revenue stream.
- Uses account management tools to ensure ongoing accuracy of customer information.
- In the process of doing business with the customers, develops knowledge and collects data on the account's business, products, processes, growth opportunities and customers, to better understand general market and specific customer needs.
- Develop an account plan for each account, incorporating a fully developed customer needs analysis, including long and short-term goals and tactics, pricing strategy and a renegotiation plan.
- Maintains good coordination and communication with other sales groups, and functional groups, such as marketing, customer service, production, engineering, logistics, law, and others, to ensure that the account strategies are aligned with the available resources and market objectives.
- Understands competitive activity and strategies with in assigned area / group of customers. Monitors competitive activities.
- Understands the value of Linde's products and application technology in developing pricing recommend-actions.
- Recognizes and expands opportunities at existing customers bringing solutions and value to customers.
- Always represent Linde in a professional and dignified manner.
- Coordinate and interface with Linde Product Managers, Application Engineers, Customer Service, Distribution, and Operations to become the single contact for customer requests.
- Apply cost benefit studies and develop customer proposals to grow business.
- Prepare written responses to detailed large corporation customer RFP's and RFQ's
- Regular travel to customer sites and offices is required.
Advantages of working for Linde!
- Global stability and possible opportunities to work in various areas throughout Linde
- Learning environment with an Education Assistance Program
- Competitive salaries, vacation, and a performance-based Sales Incentive Program.
- Comprehensive flexible benefits, including health and dental; pension plan; group RRSP
- Employee Assistance Program, aiding in work / life challenges
- Partnership discounted rates
Qualifications : If you are :
If you are :
- An experienced sales professional who has managed a portfolio of 90+ customers of varying sizes and sophistication
- Self-motivated
- Capable of working independently and in a team environment
- An exceptional communicator with all levels of an organization
- As comfortable in the boardroom as you are at customer plant sites
- Focused on solving customer challenges
- Interested in making a difference
And if you have :
- 5+ years' of proven sales skills and a thorough knowledge of sales and business principles, such as account development, negotiations, and presentations
- Experience working with contracts.
- Product knowledge / Marketing experience
- Pricing and Product Management experience
- Computer skills, MS Word, PowerPoint, Excel, CRM
- Extensive experience presenting to internal and external customers
- Ability to multitask and prioritize to properly handle workload and customers
- A track record of delivering results individually and as part of a team
- Degree or diploma : Engineering, Commerce, Business or Marketing or applicable technology or equivalent experience
- The ability to travel throughout your Sales Territory to see new and existing customers 60% travel
Then we need to speak with you!
Linde has an extensive background check process which may include but is not limited to, a criminal background review, driver's license and abstract review, and may also include reference checks, and employment verification.
Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required.
We will work with you to meet your needs.
We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.