Senior Application Developer

About the role

Come shape the future of real estate and finance with us! We\'re seeking a passionate and gritty Application Developer (Associate to Senior) to join our team and help us build the next generation of AI-powered applications. If you have a knack for creating intelligent, high-integration systems and are ready to \"build and run your own ship,\" this is your chance.

The ideal candidate has extensive experience with intelligent architecture , especially in complex, high-integration environments. You should be comfortable working with a variety of platforms and technologies, including :

Agentic Ai / Orchestration / Telephony : Five9, Zapier, Agentic AI (Vapi, Retell, 11 Labs), Twilio, and N8N

Data Tools : BigQuery and Tableau.

Your passion for technology and its potential to solve real-world problems will be a key driver in your success. If you\'re a proactive builder who thrives in a dynamic, fast-paced setting, we want to hear from you.

What you’ll be doing

Pioneer Agentic AI : Design, build, and deploy agentic AI solutions, focusing on sophisticated telephony integrations and architecture. Your work will directly enhance our customer and agent interactions.

Orchestrate Integrations : Create seamless integrations between and within business units to improve operational efficiency. You\'ll leverage AI to orchestrate these processes, ensuring effective data flow and output across the entire organization.

Develop Next-Gen Applications : Build and maintain our suite of direct-to-consumer and internal applications, with a strong focus on using AI to drive new features and functionality.

Maintain Critical Systems : Ensure the stability and performance of our core telephony and Salesforce architecture. You\'ll be responsible for the health of these vital systems, providing a solid foundation for our growth.

Innovate and Lead : Take ownership of your projects from concept to completion. You\'ll have the autonomy to \"build and run your own ship,\" contributing meaningful projects that shape our technological future.

Translate business requirements for more complex technical cases and create complex tickets for the Salesforce team using your background in computer science / engineering

Identify, scope and build key business opportunities for revenue growth by analyzing potential technical stack deployments (improved conversion, improved productivity / quality etc.)

Advocate for both internal and external customers through technology design of key processes, ensuring a seamless customer / agent journey

Who we are looking for

Bachelor\'s degree in Computer Science, Information Technology, Business Administration, Engineering or Science

Minimum of 1-4 years of experience in application administration / development, integrations management or technical growth operations

Strong understanding of Ai orchestration including tools to accomplish it like Zapier, N8N, etc.

Strong understanding of telephony concepts, protocols, and technologies, including SIP, VoIP, ACD, IVR, outbound calling and call routing is a plus

Experience with telephony platforms such as Five9, Avaya, Cisco, Genesys, Twilio or Salesforce (or similar systems) is a plus

Proficiency in database relationships and relation to orchestration

Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.

Strong problem-solving skills and attention to detail, with a proactive approach to identifying and resolving issues.

Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

What we offer

Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.

Take advantage of nesto\'s employee mortgage program that provides our employees with the best, exclusive, preferred low rates.

Benefit from a generous time-off policy including 4 weeks vacation per year.

Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service, for you and your family from day 1.

Access to an annual health and wellness budget.

Take your work internationally with our temporary international work program.

Seize the possibility of working in a hybrid mode. We have beautiful offices in downtown Montreal (Peel Station) and our spaces are dog-friendly!

Diversity & Inclusion

At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.

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