Atlassian Jira Implementation Specialist
On behalf of our client, Procom is seeking a Atlassian Jira Implementation Specialist.
Atlassian Jira Implementation Specialist -Job Description
Under the direction of the PMO, this position is responsible for implement Atlassian platform. The ideal candidate should be able to consult with Agile teams on usage and adoption of Jira, plugins, APIs, workflows.
Atlassian Jira Implementation Specialist - Responsibilities
- Configure Atlassian access
- Configure and manage user permissions, groups, and roles in Jira Cloud.
- Setup and configure projects, boards, workflows, and issue types. Customize Jira as needed for team workflows.
- Consult on optimizing projects, templates and workflows
- Configure and customize JIRA Service Management (JSM) to meet business needs and processes.
- Administer add-ons and integrations like Confluence.
- Provide technical support and training to users. Answer questions and help resolve issues.
- Assist our user community in creating dashboards, reports and metrics.
- Participate in Agile community groups to share best practices or make recommendations to optimize use of the platforms.
- Participate to transfer ticket from the previous tool (Freshservice)
- Documentation and Training
- Document recommended future best practices.
- Develop clear and concise documentation outlining best practices for the use of agile tools, tailored to the client's specific needs and objectives.
- Deliver end user training on tools and processes
Atlassian Jira Implementation Specialist- Must Have Skills
- 5+ years of experience administering and customizing Jira or similar issue tracking tools
- Hands-on Agile experience using Jira for Scrum / Kanban
- Expert knowledge of Jira features, workflows, permissions model, and administration
- Experience with supporting Support Operations, teams
- Able to write clear documentation for internal and client use
- Collaboration and Teamwork : Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Problem Solving : Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
- Resilience, Tolerance for Change / Ambiguity : Can effectively cope with change, finding ways to advance work and projects.
Atlassian Jira Implementation Specialist-Nice-to Have Skills
French speaking
Atlassian Jira Implementation Specialist - Start Date
ASAP or 2 weeks’ notice
Atlassian Jira Implementation Specialist - Duration
4 weeks to start
Atlassian Jira Implementation Specialist
Atlassian Jira Implementation Specialist. On behalf of our client, Procom is seeking a Atlassian Jira Implementation Specialist. Atlassian Jira Implementation Specialist -Job Description. Atlassian Jira Implementation Specialist - Responsibilities. ...
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