Lead Bartender: Elevate Guest Experience & Beverages

Overview

We are looking for a Lead Bartender to join our team!

If you thrive in a fast-paced, dynamic environment and have a passion for delivering exceptional guest experiences, this is the perfect opportunity for you!

Job Description

As a Lead Bartender, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests.

Key Responsibilities

• Ensures the bar, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
• Welcomes each guest sitting at the bar in a prompt and courteous manner.
• Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
• Ensure precision and attention to detail when taking guest orders and entering information into the POS system.
• Prepares itemized cheques and collects payments from tables.
• Adheres to all regulations governing the service of food and alcohol.
• Create and update annual and seasonal bar menus, manage promotions, and oversee the Spirits, Wine, and Beverage List to ensure quality and accuracy.
• Oversee all Beverage Brand programs, including liquor ordering, stock control, and inventory management, ensuring consistency, quality, and accurate reporting.
• Expertly mix and serve a wide selection of alcoholic and non-alcoholic beverages—including cocktails, beers, wines, and soft drinks—while following established recipes and standards.

Experience/Qualifications

• Minimum of two years of bartending experience in a hotel or upscale establishment is required.
• Previous experience as a server or in a food & beverage position is an asset.
• Tech savvy.
• Valid ProServe certification is required.

Amazing Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continued full-time employment.
• Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Pomeroy Stay Travel Program.
• Food and Beverage discounts at the Botanicus Kitchen + Bar.

Working Conditions

This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.