Web technician

Education

• College / CEGEP
• or equivalent experience

Tasks

• Install software
• Install web server hardware and software
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Troubleshoot, maintain and upgrade web server hardware and software
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Perform data backups and disaster recovery operations
• Perform Web-server backup and recovery operations

Computer and technology knowledge

• Virtualization
• Networking software
• Networking hardware
• Networking security
• Intranet
• Servers
• Desktop applications
• File management software
• Security software
• Mail server software
• Image editing software
• Information technology
• SAP (FI / CO / HR / MM / OT SD)
• SharePoint
• Database software
• Programming languages
• MS Office
• MS Windows
• Firewall
• MS Active Directory
• Networks

Type of experience

• Call centre

Transportation / travel information

• Valid driver's licence
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Own tools / equipment

• Internet access
• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Creativity
• Dedication

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?

Experience

• 5 years or more

Workplace information

• Hybrid

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• As per collective agreement
• Group insurance benefits
• Mileage paid
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Deferred Profit Sharing Plan (DPSP)
• Learning / training paid by employer
• On-site amenities
• On-site recreation and activities
• Other benefits
• Paid time off (volunteering or personal days)
• Subsidised public transportation
• Team building opportunities
• Travel insurance
• Variable or compressed work week
• Wellness program