AMF Licensed Bilingual Insurance Agent

Randstad Staffing is currently looking for an AMF licensed insurance agent to join on our top clients in the insurance industry.

This is a great opportunity to grow your career with a leading company in the insurance industry.

You need to have a completed AMF license for this role.

Location - Montreal, QC

Salary - Ranges between $50,000 to $80,000

Flexible working environment

Advantages

Hybrid work schedule for most roles

Company share ownership program

Pension and savings programs, with company-matched RRSP contributions

Paid volunteer days and company matching on charitable donations

Educational resources, tuition assistance, and paid time off to study for exams

Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents

Wellness and recognition programs

Discounts on products and services

Responsibilities

Assist customers with policy and claims-related inquiries

Up-sell / retain pet health insurance policies with existing customers

Respond to, advocate and resolve customer inquiries regarding policy details and claims, in collaboration with functional specialists in Customer Care, Claims and Underwriting

Capture notes on customer interactions using in-house system and following up with customers to obtain accurate information

Collaborating with Quality Assurance team on continuous improvement of service and sales protocols and standards

Recommend and up-sell policies, focusing on retention and growing the customer base to meet established targets and the customer’s needs

Promote and educate prospective customers via inbound, outbound and online programs

Qualifications

AMF Damage Insurance License, Level 1 OR Level 2(must obtain appropriate provincial license)

Bilingual ENGLISH and FRENCH is a must for Quebec candidates

High school diploma or equivalent combination of education and experience

You have strong verbal and written communication skills

You’re well versed in navigating multiple computer programs at once

You’re committed to achieving individual and team goals

You have proven ability to recognize sales opportunities in a contact center environment

Summary

If this role interests you, please apply on randstad.ca or you can email me at virangana.shah@randstad.ca

We appreciate all applications, however, only those who meet the requirements for this role will be contacted.

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.