Senior Business Systems Analyst Technical Operations Burnaby, British Columbia

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out ourblog and follow us @InsideGeotab onInstagram . Join ourtalent network to learn more about job opportunities and company news.

Who you are :

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Business Systems Analyst who will play a crucial part in driving operational efficiency and process improvement across departments. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you’ll do :

As a Senior Business Systems Analyst, your key area of responsibility will be to apply your business acumen and technical expertise to collaborate with business leaders and stakeholders, identify challenges, discuss long‑term strategies, analyze complex information, and develop innovative solutions to complex business problems.

How you’ll make an impact :

Facilitate workshops and meetings with stakeholders to gather business requirements and define project scope.

Elicit, analyze, and document complex business processes and user needs, translating them into detailed functional and technical specifications.

Manage the product backlogs for the assigned systems, ensuring work increments are ordered and meet the definition or ready before development begins.

Host quarterly roadmap planning meetings with business leaders to ensure alignment between the business and technology.

Conduct current state business and system analysis and generate documentation for use in communication and solution development.

Model and design future state processes, integrations, data flows, data schemas, and user interfaces; creating clear and concise solution documentation.

Collaborate with cross‑functional teams, including administration, development, project management, and product management, to ensure successful project delivery.

Develop and maintain comprehensive test plans, execute test cases, and document test results.

Assist in the development and implementation of change management strategies to ensure smooth adoption of new systems and processes.

Stay informed on industry best practices, new system releases, and emerging technologies; evaluating their potential impact on business operations.

Perform regular system audits and plan improvement projects when necessary.

Contribute to the development and maintenance of departmental knowledge base and documentation.

Mentor other business systems analysts, providing guidance, education, and support when needed.

What you’ll bring to the role :

5-8 years of experience as a Business Systems Analyst.

Strong understanding of business process reengineering, requirements gathering, and change management principles.

Mentors others and is passionate about fostering a collaborative and high‑performance environment.

Capable of acting as a Scrum Product Owner and managing a product backlog.

Ability to work effectively within various software development methodologies, such as Agile or Waterfall.

Exceptional communication, interpersonal, and presentation skills, with the ability to effectively convey complex information to diverse audiences.

Strong testing skills with ability to identify, guide, and execute appropriate depth of testing, including negative tests and integrated test scenarios.

Detail oriented with strong analytical skills, creative problem‑solving, and driven to make data‑informed decisions.

Highly organized to manage multiple projects simultaneously and adapt to changing pressures and priorities.

Strong team‑player with the ability to engage with all levels of the organization.

Entrepreneurial mindset and comfortable in a flat organization.

Proficiency in diagramming tools, such as Lucidchart, is an asset.

Experience with project management tools, such as Jira, is an asset.

Experience in the high‑technology industry or a SaaS environment is a plus.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note : Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab :

• Flex working arrangements
• Home office reimbursement program
• Baby bonus & parental leave top up program
• Online learning and networking opportunities
• Electric vehicle purchase incentive program
• Competitive medical and dental benefits
• Retirement savings program
• The above are offered to full‑time permanent employees only

How we work :

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in‑person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL / 10mb UL. Virtual work is supported with cloud‑based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work‑life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.

The annual base salary for this position is anticipated to be the range listed below. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position would depend on a variety of factors such as but not specific to skills, qualifications, education and overall experience, including the location the applicant lives or intends to live while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.

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