Instructional Designer

Instructional Designer

WORK MODEL : Hybrid (In office Monday, Tuesday, Thursday)

ROLE OVERVIEW

The Instructional Designer is responsible for designing, developing, and maintaining high-quality training content supporting Field Work Management (FWM) processes and tools, including Maximo and related systems. This role focuses on creating structured, role-based learning experiences that enable safe, efficient, and consistent execution of field work across multiple regions.

KEY ACCOUNTABILITIES

Analyze training needs and conduct gap assessments related to FWM processes, system updates, and operational changes

Design and develop learning solutions using the ADDIE methodology

Create structured, role-based learning paths and curricula

Develop engaging learning materials across multiple formats, including :

Partner with subject matter experts (SMEs) and stakeholders to ensure accuracy, relevance, and effectiveness of training materials

Incorporate feedback and iterate on content to support evolving business needs

Leverage modern instructional design and multimedia tools (e.g., Articulate Storyline, Captivate, Copilot, multimedia platforms)

Support LMS administration and content maintenance as required

REQUIRED QUALIFICATIONS

EDUCATION & EXPERIENCE

Post-secondary degree or diploma in Instructional Design, Education, or a related field

3–5 years of experience in instructional design and curriculum development within technical or operational environments

MUST-HAVE SKILLS

Strong understanding of adult learning principles and competency-based training frameworks

Proficiency with e-learning authoring tools (Articulate, Captivate) and multimedia editing platforms

Experience developing structured, role-based training content

WHY JOIN?

This role offers the opportunity to shape impactful training programs that directly support operational safety and efficiency. You’ll work closely with cross-functional teams, gain exposure to enterprise systems, and contribute to consistent field execution across regions in a collaborative hybrid work environment.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly

Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.