Overview
Bartender (Part-time) - GBH role at Great Canadian Entertainment
Great Blue Heron Casino & Hotel is seeking a Part-time Bartender! Reporting to the Food and Beverage Supervisor, the Bartender is responsible for serving alcoholic beverages in a safe manner and providing excellent customer service to patrons at all times.
Responsibilities
- Excellent internal and external customer service skills are required to be displayed at all times
- Ensure safe and responsible service relative to all aspects of the sale and service of all beverage products including setting a drink rate, avoiding intoxication and inform all co-workers of guests being monitored
- Follow and complete all cash out procedures accurately
- Settle cash and debit / credit card payments with all patrons
- Follow opening and closing bar procedures
- Ensure sufficient supplies of alcoholic beverages and other related products
- Ensure proper cleaning and operation of glass washer
- Complete spillage documentation of all alcoholic beverages
- Complete daily inventory and waste sheets prior to the end of the shift
- Strong knowledge of GBH standard drink recipes, menus and buffet items
- Complete knowledge of the P.O.S. system
- Conduct regular cleaning and sanitation of glassware, refrigerators, bar surfaces, glass washers, equipment and supplies
- Ensure preventative maintenance of glass washer, coffee maker, pizza warmer and other related equipment
- Comply with all alcohol related house policies, practices and Smart Serve guidelines
- Maintain personal cash float and complete cash out procedures
- Communicate all beverage alcohol activities at break and shift end
- Ensure compliance with company’s health and safety policies and adherence to the Occupational Health and Safety Act
- Maintain a safe environment for all employees and report any health and safety contraventions to the Food and Beverage Manager immediately
- Other duties as assigned by the Food and Beverage Supervisor
Qualifications
Minimum 3 years of Food and Beverage experience in a high volume licensed establishmentPractical experience as a bartender in a high volume licensed establishmentValid Smart Serve certificationStrong customer service oriented backgroundAbility to follow instructions and perform tasks in a friendly and professional mannerAbility to work independently under pressure in a fast paced work environmentAbility to prioritize and possess excellent time management and organizational skillsAble to maintain a positive working relationship with fellow employees and management as part of a teamEffective leadership, oral and written communication skillsCompetence and professionalismAbility to follow and comply with company and departmental policies and proceduresExcellent customer service skills to maintain good rapport with customers and employeesAbility to perform tasks and duties effectively and safely within prescribed time limitsThe ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)Schedule & Availability
Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs.
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