Mail Clerk I - 57319

We are seeking a highly organized and detail-oriented Document Storage Analyst to join our Branch Banking Delivery Excellence team in Ottawa. This is a critical onsite project focused on the digitization and accurate storage of retail banking records. You will play a vital role in navigating complex documentation, operating high-volume scanning hardware, and ensuring the digital integrity of our records. This is a 110-day contract running from February 23, 2026, to June 12, 2026.

As a Document Storage Analyst, you are an expert at navigating physical and digital documents in a dynamic environment. Working closely with business owners, you will be responsible for executing the end-to-end process for accurate and efficient document storage and digitization. You must be comfortable working independently and operating professional-grade hardware to convert physical files into digital assets while maintaining strict compliance with privacy and security protocols.

Work Locations : This role requires reporting to two onsite branch locations in Ottawa :

Hunt Club Rd Branch : Ottawa.

Bank St Branch : Ottawa.

Schedule : Monday to Friday, 9 : 30 AM – 5 : 30 PM (37.5 hours per week).

Advantages

Networking Opportunity : Gain valuable exposure and build professional connections within a leading financial institution.

Structured Onboarding : Benefit from one week of comprehensive onsite training to ensure your success in the role.

Fixed Schedule : Enjoy a consistent Monday to Friday daytime schedule with no weekend requirements.

Impactful Project : Play a key role in a major digital transformation initiative for branch banking.

Responsibilities

Digitization & Records Management

Preparation : Prepare physical paper documents filed within the retail branches for the digitization lifecycle.

Scanning Operations : Operate Ricoh copier / scanner hardware to scan paper documents into digital formats efficiently.

Quality Assurance : Review digitally filed documents to confirm visual accuracy and ensure they meet all specific business and regulatory requirements.

Filing & Security : Manage physical files within the branch, ensuring they are organized and secured in their designated locations at all times.

Reporting & Communication

Project Updates : Provide daily and weekly status updates to management teams via email and / or Microsoft Teams.

Risk Identification : Ensure timely communication of any issues or points of interest, identifying emerging risks in the digitization process early.

Stakeholder Interaction : Work closely with branch business owners to execute storage processes without disrupting branch operations.

Compliance & Safety

Safety Protocols : Adhere to all Health and Safety rules of the working location, including the mandatory use of face masks in open areas of the branch.

Privacy & Conduct : Strictly adhere to established Privacy Policies and Employee Conduct Rules regarding sensitive financial documentation.

Qualifications

Mandatory Requirements

Experience : Minimum of 2+ years of professional administrative or document management experience.

Technical Skills : Proficiency in the Microsoft Office Suite (specifically Outlook, Teams, and Excel).

Hardware Proficiency : High comfort level operating professional photocopiers and scanning hardware.

Organizational Mastery : Highly developed organizational skills with the ability to manage high volumes of paperwork independently.

Communication : Strong verbal and written communication skills for reporting and team coordination.

Education : High school diploma or equivalent.

Preferred Qualifications

Previous experience in document filing, records management, or high-volume digitization projects.

Summary

If you are interested in the Mail Clerk position please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.