medical administrative assistant

Work setting

• Dental practice

Tasks

• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Maintain filing system
• Determine and establish office procedures and routines
• Initiate and maintain confidential medical files and records
• Provide customer service
• Address customers' complaints or concerns
• Supervise staff
• Record and process patient data
• Perform front desk duties
• Calculate billing charges
• Process claims such as health insurance or workers compensation

Supervision

• 3-4 people

Computer and technology knowledge

• MS Word
• Electronic mail
• MS Windows
• MS Outlook
• File management software

Area of work experience

• Correspondence
• Invoices
• Reports and records

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Initiative
• Organized
• Team player
• Ability to multitask

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance

Other benefits

• Learning / training paid by employer
• Team building opportunities
• Parking available