Administration & Operations Coordinator

Purpose Unlimitedis an independent financial services company with an unrelenting focus on customer-centric innovation delivered through technology-driven solutions. Led by entrepreneur Som Seif the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimiteds businesses include Purpose Investments Advisor Solutions by Purpose and you are The Office Administrator will play a key role in delivering professional efficient and exceptional customer service to all of PUs stakeholders. As the first point of contact this role is central to creating a welcoming professional and organized environment enhancing the employee and visitor experience and contributing to the overall effectiveness and functions of the Office Operations candidate will be responsible for front-of-house processes and office administration duties. The incumbent will work closely with the Manager of Office Operations to ensure there is alignment in service standards communication and operational procedures. Additionally he or she will play a key role in maintaining the organizations commitment to a safe compliant and well-managed : Front-of-House and Client ExperienceServe as the first point of contact for all visitors and callers ensuring a professional courteous and welcoming experienceWelcome clients warmly offering refreshments if appropriateManage reception activities including calls emails and general inquiriesHandle visitor check-ins notify staff and escorting guests when necessaryMonitor displays and office supplies in the reception area and coordinate any updates adjustments or replenishingMaintain a well-organized professional and welcoming reception area that represents PUs brandOffice Administration and CoordinationManage day-to-day office operations including mail deliveries supplies and general upkeepProvide logistical support to ensure the smooth operations of the Adelaide and Yonge Offices Provide assistance with meeting rooms and ensure they are ready for client use Maintain and optimize office systems tools and processes to improve efficiencyMaintain up-to-date records directories and administrative documentationContribute to a positive and collaborative office culture through effective communication and teamworkHealth & Safety (H&S) ResponsibilitiesConduct or assist with routine H&S inspections reporting and incident documentationSupport emergency preparedness including first aid fire warden duties and evacuation proceduresAssist in promoting a culture of safety and wellbeing among our team membersQualifications: At least 3-years previous experience in administration reception and office coordinationA professional demeanor with strong interpersonal communication and customer-service skillsExcellent organizational skills and the ability to manage multiple prioritiesProficiency in Microsoft Office Suite (Word Excel Outlook PowerPoint) and general office technologyAI awareness and the ability to use digital tools for scheduling communication and documentation Proven reliability discretion and a proactive approach to problem-solvingHealth & Safety training or willingness to complete H&S Representative certificationPersonal AttributesMature confident and professional with strong emotional intelligence and can-do attitudeFriendly approachable and adaptable in a dynamic environmentHighly organized with strong attention to detail and ownership of outcomesTeam-oriented collaborative and able to build strong working relationshipsKey Outcomes and Success IndicatorsConsistent delivery of a professional customer-focused front-of-house experienceSmooth and efficient coordination of office operations High satisfaction ratings from internal teams leadership and visitorsClear contribution to the effectiveness and reputation of the Administration & Office Operations teamWhy should you join usWe are one of Canadas Top Small & Medium Employers 2023 & believe in innovation and a vibrant culture- work for an innovative people-first financial services firm that values believe in a flexible work structure A flexible hybrid work model that empowers you to do your best work whether at home or the care about your rewards- Competitive compensation including equity care about your health comprehensive group health and dental benefits and life insurance at little to no cost to you. We also offer a Lifestyle Spending Account for all your wellness care about your quality of life- flexible paid time-off policy with unlimited vacation days and flexible sick and mental health care about your family- Paid parental leave for eligible employees with a care about your futureGenerous Group RRSP matching and an optional TFSA care about your development We offer training opportunities and tuition support Unlimitedis an equal employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process please contact any member of the People & Culture team at We thank all applicants for their interest; however only those selected for interviews will be work philosophy is a hybrid model allowing for flexibility and collaboration.