Assistant Restaurant Manager

Job Description

Job Description

JOB DESCRIPTION

Responsibilities

• Support the Restaurant Manager in executing operational procedures, brand standards, and service excellence
• Assist in planning, organizing, and supervising daily restaurant operations and team shifts
• Provide coaching, feedback, and support performance management initiatives
• Ensure full compliance with health, safety, sanitation, and food safety regulations
• Address and resolve customer concerns professionally and in a timely manner
• Lead by example to deliver outstanding guest service and enhance customer satisfaction
• Assist with staff scheduling to align with business volumes and labour targets
• Support recruitment, onboarding, training, and ongoing development of team members
• Maintain Tim Hortons standards for product quality, preparation, and equipment use
• Monitor restaurant cleanliness, operational compliance, and equipment calibration
• Assist with inventory management, ordering, receiving, audits, and cost control
• Help manage waste reduction and overall operational efficiency
• Promote a positive, respectful, and team-focused work environment
• Support local marketing initiatives, community events, and brand promotion
• Learn and perform all restaurant positions (front and back of house) as required
• Work in a fast-paced environment, take guest orders, and suggest add-ons when appropriate
• Safely perform physical tasks including lifting up to 50 lbs., bending, and standing for extended periods
• Count and verify cash floats and registers as required
• Maintain flexibility to work mornings, evenings, weekends, and holidays
• Step in to lead operations in the absence of the Restaurant Manager
• Perform additional duties as required to support business needs

Why Work With Us

How to Apply

REQUIREMENTS

ABOUT THE COMPANY

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.