Assistant Team Leader

Assistant Team Leader

Dollarama is looking for an Assistant Team Leader to support daily retail store operations, ensure excellent customer service, and maintain a well‑organized and efficient store environment. This role involves supervising and training store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Location : Spruce Grove, Alberta, Canada

What you’ll do : The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast‑paced and high‑volume environment
• Customer service oriented
• Benefits are applicable to full‑time employees
• Benefits and compensation are competitive and include a benefits package for full‑time employees.

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