Program Supervisor, SMART Program - Full-time

Requisition Details

Employment Status : Regular, Full-time (1.0 FTE). Program Name : SMART Program. Number of Hours Bi-Weekly : 75. Work Schedule : Days. On-Call : Yes.

Existing Vacancy : Yes - we’re currently hiring candidates for an existing vacancy in this position.

Job Summary

The Program Supervisor is responsible for the supervision of the day to day delivery of safe and effective client care by leading front-line staff for their program according to the framework of VON philosophy, policies, procedures, standards and quality management.

Key Responsibilities

• Provides supervision and support for program staff which may include PSWs and ensures the effectiveness of their performance.
• Organizes the planning of work activities and staff responsibilities.
• Works collaboratively with the Manager in hiring, orientation, supporting / mentoring and evaluation of staff.
• Ensures Mask Fit Testing is completed by new staff and oversee re-testing in accordance to VON policy.
• Plans and participates in multi-disciplinary meetings as required which include client care / service plan meetings and team meetings.
• Conducts new client intakes and inter RAI assessments according to VON policy and client needs and funder requirements.
• Ensures client documentation is completed clearly, concisely, accurately and appropriately according to VON standards and policies.
• Plans, implements, evaluates and adjusts client-focused care / service plans according to changing needs of clients and according to VON standards and policies.
• Ensures collection and reporting of statistical information (KPIs, performance metrics) for VON and to meet funder obligations.
• Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
• Ensures that program complies with Health and Safety regulations and is responsible to report all workplace incidents in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.
• Conducts and records Disaster and Emergency Drills according to VON Disaster & Emergency programs and policy.
• Ensures that the program operates in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.

Common Responsibilities

External and Internal Relationships

Education, Designations and Experience

Skill Requirements

Other

Working conditions and physical demands

This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

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