Smart Factory Software – President and General Manager – Toronto

Our client is a well-established Canadian software platform and solutions company that serves large manufacturing sectors such as automotive, CPG as well as food and beverage. Their software increases production throughput and aids in clients’ journeys towards operational excellence. Though the firm boasts customers in 32 countries and has direct representation in 11 countries, it has only begun to scratch the surface of its broad Smart Factory addressable market.

Our client’s mission is to deliver the highest value to its customers with unparalleled industry solutions built on innovative technologies, deep technical knowledge and feature-rich applications. The firm is widely recognized for the robustness of its technologies, ease of use, flexibility and profound impact on client businesses.

Our client is Toronto-based and is a portfolio company of one of Canada’s most successful diversified technology companies.

Scope of Position

Due to a promotion by the current President, our client is undertaking a search for an executive to lead the company through its next stage of growth. The incumbent leaves a growing, profitable company with solid industry fundamentals, a superb reputation, high analyst rankings, a broad and loyal customer base, a motivated team and a clear product roadmap and strategy for explosive growth.

Owning the strategy and driving its execution will be the responsibility of the President and General Manager. Reporting to the Group CEO, the President & GM will lever the company’s positioning, momentum and growing markets to significantly accelerate revenues and profits. It is expected that the successful candidate will bring a driving, hands-on, ‘lead from the front’ approach to that task while nurturing a collaborative culture of excellence.

This is an outstanding opportunity that features :

• Strong industry and company growth
• Highly entrepreneurial culture
• A chance to make a real difference
• Significant room for career growth

Functional Tasks

Key Performance Deliverables

In light of the identified responsibilities, the following are specific deliverables that the position is designed to achieve.

Competency Profile

The following competencies listed below define the role of President and GM

Strategic Approach

Develops a strategic plan to realize the vision. Revises strategy in light of changing circumstances. Takes a long-term view of organizational success. Works to clarify long-term organizational goals. Able to stand back from immediate problems in order to focus on more far reaching ideas.

People Management

Establishes and communicates clear priorities and sense of direction. Clarifies roles and responsibilities. Adapts management style to situation to achieve optimum results. Develops a high-performing team that delivers in a highly complex organization or situation.

Results Orientation

Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met. Conveys a sense of urgency and drives issues to closure. Aims to improve upon past performance. Establishes aggressive personal targets and strives to achieve them.

Initiative

Proactive. Seizes opportunities and acts upon them immediately. Takes responsibility for own actions and addresses problems before asked.

Customer / Client Orientation

Strives to provide customers / clients with personalized and efficient service. Anticipates customers’ / clients’ needs. Quickly follows up on customer / client contacts and complaints. Monitors and acts on measures of customer / client satisfaction. Develops high-impact relationships with key external clients, with the ability to envision and advocate a mutually beneficial long-term partnership between the company and the client.

Industry & Market Awareness

Seeks to anticipate and respond to industry and market changes / challenges by understanding key characteristics, issues and the factors driving them. Aware of competitor’s products, services and position.

Commercial Acumen

Applies appropriate commercial and financial principles. Understands situations in terms of costs, profits, added-value and return on investment. Appreciates the commercial impact of own work on the organization’s total expenses and revenues.

Preferred Experience / Education

The following indicates specific industry, academic and functional experience / qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables.

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