Inside Sales & Marketing Engagement Specialist

Kincardine, ON, Canada

Job Description

Why a Career at Superheat?

Looking for a smart career choice? Superheat's commitment to advancing heat treatment is in our people. We are always looking for talented, innovative, and enthusiastic individuals to support the clients we serve and share our passion to continually push the industry.

The Inside Sales & Marketing Engagement Specialist will be responsible for managing and qualifying leads to opportunities, client follow up and engagement, lead management reports, and re‑engaging inactive accounts. This position will work closely with the Sales and Marketing team to monitor and respond to all incoming leads from all digital platforms, email, calls, and web submissions. In addition, this position will support a variety of event coordination and general marketing administrative tasks.

This position can be based out of either the Kincardine or Sarnia office.

DUTIES AND RESPONSIBILITES

Lead Management and Qualification

• Maintain and manage the lead pipeline through opportunity / quote for electrical resistance and induction services.
• Monitor, CRM log, respond, and report to incoming phone inquiries.
• Monitor, CRM log, response, and reporting to incoming Superheat Sales email inquiries.
• Monitor, CRM log, response, and reporting to incoming website form submissions.
• Qualify, log leads, and convert to opportunities generated from Superheat’s digital platforms, including LinkedIn, Google Ads, Facebook, Instagram, YouTube, SEO activity, and publications.
• Use data from traditional and digital marketing campaigns to engage key stakeholders in the heat treatment buying cycle proactively.
• Convert interactions from third‑party digital publications into qualified leads to opportunities and research emerging industry platforms for potential marketing use.

Client Engagement and Follow‑Up

Trade Show and Event Support

Administrative and General Support

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

WORK EXPERIENCE AND EDUCATION REQUIREMENTS

This is a hybrid role - with requirements to work in the Kincardine OR Sarnia office on Tuesdays, Wednesdays and Thursdays.

We are an Equal Employment Opportunity Employer. Superheat will not discriminate in any of our employment practices based on race, religion, gender, gender identity, disability, national origin, age, or any other legally protected status. Accommodations are available on request for candidates taking part in the selection process and upon hire.

Any information you provide in the course of your application to our company will not be shared with any person or agency outside of Superheat FGH and will only be used as it pertains to possible employment here.

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