Technical Proposal & Sales Specialist / Pre-Sales Content Specialist

Job Description

Job Description

About us

Pathway Communications has a track record of 30 years providing high-quality Information Technology solutions, including technical contact centre services at Tiers I, II and III to demanding corporate, government and non-profit clients in Canada and the United States. We commenced operations in 1995 and have grown, over the past 28 years, from being one of Canada’s pioneering ISPs to a provider of end-to-end corporate IT solutions, including inbound technical support, infrastructure management, cybersecurity and application development and maintenance. Our commitment to excellence is reinforced by the critical certifications we have. These include, amongst others, SOC, ISO 27000, PCI DSS and Uptime Institute Tier III Certifications for our data centre.

Job Title :  Technical Proposal & Sales Specialist / Pre-Sales Content Specialist

Job Type : Full-time | Permanent. This role is an existing vacancy.

Location : On-site, Markham, Ontario

Compensation : $55K to $75K CAD (base)

Summary :

Pathway Communications is seeking a Technical Proposal & Sales Specialist / Pre-Sales Content Specialist to support business growth by identifying RFP opportunities and developing high-quality, technically accurate, and commercially compelling proposals. This role works closely with Sales, Solution Architects, and Delivery teams within a Managed Services / IT Services environment.

RFP Identification & Opportunity Management

• Proactively hunt and track RFP, RFI, and RFQ opportunities across public and private procurement portals, partner ecosystems, and industry sources.
• Monitor submission deadlines, compliance requirements, and qualification criteria
• Maintain and regularly update a centralized SharePoint repository with RFP documents, requirements, timelines, clarifications, and status updates
• Proposal & Pre-Sales Content Development
• Lead end-to-end development of RFP / RFI / RFQ responses, proposals, and Statements of Work (SOWs)
• Translate complex technical solutions into clear, client-focused value propositions
• Customize responses based on client needs, industry context, and service scope

Sales Enablement

Cross-Functional Collaboration

Experience & Skills

Tools & Technology

Use of Artificial Intelligence in Hiring This recruitment process does not use artificial intelligence to screen, assess, or select candidates. All applications are reviewed by a member of the hiring team. Equal Opportunity Statement Pathway Group of Companies is an equal opportunity employer and is committed to providing equal treatment with respect to employment without discrimination because of race, ancestry, place of origin, citizenship, creed, sex, sexual orientation, age, marital status, family status, disability, color, or ethnic origin as required by the Ontario Human Rights Code. Accommodations are available throughout the recruitment process upon request.

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