Business Development Manager

Job Description

Job Purpose:

This new role reporting to the Director, Healthcare Provider Partnerships & Employer Payer Partnerships the incumbent will be focused on driving profitability through the recruitment of healthcare provider clinics or complementary use to lease premises adjacent to or within Rexall store locations. This position will require travel throughout Canada. An estimated 25-30% of the incumbent’s time will be spent traveling meeting with potential leads, visiting existing clinics and potential new locations, attending industry functions and in the continuous building of relationships.

Job Dimensions:

Staff: N/A

Financial: N/A

Principal Responsibilities:

• Establish new partnerships with walk in and family practices
• Establish new strategic partnerships in the healthcare space ie) Labs
• Establish new partnerships within our front of store to drive a differentiated offering
• Collaborate with Real Estate & Market Development to identify existing and new sites for clinic relocations and/or new to market sites.
• Propose and align strategy for negotiations with Physicians in all deal terms with Director, Healthcare Provider Partnerships
• Negotiate business terms for lease, sublease or license arrangements with new clinic partners.
• Coordinate preparation/approval of clinic designs/layouts with Design & Construction and doctors (i.e. floor plan design, materials and finishes, signage, equipment, moving date).
• Prepare and present deals to Real Estate Executive Committee for approval under the direction of Director, Healthcare Provider Partnerships.
• Support real estates renewal discussions for lease, sublease or licenses arrangements with existing clinic partners.
• Conduct regular visits with doctors/administrative practice managers in “areas of interest” to determine future plans and/or interest in relocating to our new and/or existing pharmacy site locations.
• Contact and network within medical/healthcare associations that represent doctors and full service clinic operations.
• Support Specialty pharmacy by establishing new partnerships within hospital settings and with specialists
• Supporting in the administration of existing relationships ensuring that clinics are meeting staffing requirements and other arrangements.
• Develop standardized reports and monitoring processes to evaluate business relations. Monitor and re-evaluate offering periodically.
• Fully understand and obtain knowledge about provincial and regional plans for the health care infrastructure in order to capitalize on opportunities and determine what infrastructure should be targeted in order to be competitive.
• Keep apprised of and work within regulations and codes of conduct established by the Ontario College of Pharmacists and the College of Physicians and Surgeons of Ontario.
• Develop national recruiting practices, offerings, standard operating procedures, lease agreements and other legal documentation as may be required.
• Establish new partnerships within the payor and employer segments
• Perform other duties as assigned to support Rexall Pharmacy Group Ltd.

Knowledge, skills and experience:

• University degree in Business or a relevant discipline
• Minimum 5 years prior business development experience
• Demonstrated experience in negotiating business terms and the ability to understand lease agreements
• 2-3 years working experience in a professional health care environment with familiarity of the medical profession and business standpoint considered an asset
• Highly developed negotiation skills
• Demonstrated Project Management experience with complex projects
• Demonstrated people management and strategic planning skills
• Superb communication skills both written and verbal; ability to build credibility, rapport and relationships
• Able to work in a complex fast paced rapidly changing environment
• Excellent time management and prioritization skills
• Sound knowledge of all government related regulations
• Proficient in Microsoft Office – PowerPoint, Word, Excel

Context and Environment:

This position will require travel throughout Canada. An estimated 25-30% of the incumbent’s time will be spent traveling meeting with potential leads, visiting existing clinics and potential new locations, attending industry functions and in the continuous building of relationships.

Internal Communications:

Must be able to communicate effectively with all levels within Rexall:

• Vice-President Operations and Real Estate Managers
• Construction and Design
• Pharmacy Services team including Professional Affairs, Virtual Pharmacy & PCC
• Real Estate Administration, Financial & Market Analysis and Senior Business Analyst
• Regional Management Teams
• Store Management Teams
• Legal
• Executives

External Communications:

• Physicians and Physician Teams
• Executives of Large Employers & Insurers
• Academic & Healthcare Institutions
• Administrative practice managers
• Lawyers

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Our hiring process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. All decisions are made by the hiring team.

Rexall Pharmacy Group is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants’ accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.