Bilingual Customer Service Representative / Oakville Mortgage Services

Join a dynamic and fast-paced team in the mortgage services industry where your skills and dedication will make a real impact. We’re looking for individuals with fluency in both French and English to effectively assist our diverse clientele. Enjoy the flexibility of a hybrid work model (3 days in-office, 2 days from home) while benefiting from opportunities for career growth. With comprehensive training and a supportive, collaborative team environment, you'll be set up for success in this rewarding role!

Title : Bilingual Customer Service Representative

Duration : 12 Month contract with high possibility of permanency and career opportunities r

Location : Oakville (Ford Dr and Sheridan Garden Dr intersection)

Work Arrangement : Hybrid – 3 days in-office, 2 days from home

Start Date : ASAP

Field : Mortgage Services

Required Experience : 2+ year in a call center environment, with exposure to mortgage or lending processes

Languages : Fluent in French and English (read, write, speak)

To apply, please click the link below or send your updated resume to [email protected] with the subject line "Customer Service Representative / Mortgages Mississauga."

Advantages

• Hybrid work schedule : 3 days in the office, 2 days from home for a balanced work-life dynamic
• Career growth opportunities in the mortgage and financial services industry
• Comprehensive training to ensure you're well-prepared for the role, with ongoing -support from experienced professionals
• Friendly and collaborative team environment in a leading company within the mortgage sector
• Access to company benefits for long-term contract employees
• Potential for extension or permanent placement based on performance
• Work in a fast-paced, dynamic industry with a focus on client satisfaction and mortgage servicing

Responsibilities

Qualifications

Summary

This position offers a great opportunity to work in the mortgage services industry, managing a high volume of inbound calls from French and English-speaking clients, lawyers, and lenders. Your main duties include responding to inquiries related to mortgage funding, deal status, and document handling. The hybrid work model allows you flexibility, with 3 days in-office and 2 days working remotely.

Title : Bilingual Customer Service Representative

Duration : Contract

Location : Oakville (Ford Dr and Sheridan Garden Dr intersection)

Work Arrangement : Hybrid – 3 days in-office, 2 days from home

Start Date : ASAP

Field : Mortgage Services

Required Experience : 1+ year in a call center environment, with exposure to mortgage or lending processes

Languages : Fluent in French and English (read, write, speak)

To apply, please click the link below or send your updated resume to [email protected] with the subject line "Customer Service Representative / Mortgages Mississauga."

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.