Systems Administrator I

Job Summary :

Reporting to the Chief Technology Officer the Systems Administrator I is responsible for the maintenance and support of BCNET endpoints including operating system and application patching. The role also assists with patching and supporting Windows and Linux servers used to deliver BCNET services. Working closely with BCNETs cybersecurity team the Systems Administrator I helps ensure appropriate security practices are in place for assigned infrastructure.

This role uses and implements server and endpoint management tools to monitor systems and establish baseline performance metrics. The Systems Administrator I supports the development and improvement of IT service workflows and ticketing processes maintains accurate asset inventories collaborates with other BCNET technology teams to deliver high-quality services and documents processes procedures and operational work using approved tools and systems.

Key Responsibilities and Duties :

• Working with the CTO and as a member of the IT team provide first and second-level operational support to ensure the stability and availability of BCNETs server and endpoint infrastructure;
• Monitor server infrastructure activity and connectivity; troubleshoot diagnose and resolve issues related to desktop laptop printers ticketing platforms video conferencing systems and other endpoints ;
• Assess endpoint and system issues and assist in developing solutions and implementation plans. Provide input and recommendations for lifecycle planning of BCNET desktops laptops servers printers video conferencing equipment and other endpoint solutions.;
• Contribute technical expertise to the development of workflows and service processes within TeamDynamix and related systems. Utilize existing toolsets to perform server or appliance installations troubleshooting and documentation tasks;
• Develop and maintain documentation including standard operating procedures (SOPs) technical processes and records of work performed using the IT ticketing and change management systems.
• Implement and follow best practices established standards procedures and quality objectives across supported infrastructure and platforms;
• Maintain professional designations and stay current with emerging technologies tools and best practices.
• May be required on an infrequent or exceptional basis to provide off-hours support for emergency infrastructure needs.

Qualifications and Skills :

Must

Desired

Assets

Benefits and Perks :

About BCNET : Who We Are

We are a small dynamic team that loves what we do and thrives on our ability to make a difference for our higher education member community in British Columbia. Our diverse team is passionate collaborative responsive and entrepreneurial. We share a desire for learning and working together for the greater good of each other and our members. With a flexible work environment great benefits and the opportunity to develop your skills you can put your talent to work and reap the rewards.

What We Do

We are a member-centric services organization that continually engages with our community to provide technology and services that enables excellence in teaching learning and research. We equip our members with opportunities to work together to learn explore evaluate and shape the development of technology services and procurement solutions that serve their collective interests.

Why We Do It

Our motivation is to enable members with technology and services to support excellence in teaching learning and research. We aim to enhance the quality of services drive down costs maximize efficiencies empower digital transformation share knowledge and human and capital resources so that all can benefit.

Equal Employment Opportunity

BCNET is committed to equal employment opportunities for all regardless of race color religion sex sexual orientation gender identity national origin age disability veteran status marital status or any other legally protected status. We welcome applications from everyone and offer reasonable accommodations for individuals with disabilities throughout the hiring process and employment. If you need accommodation during the application process please reach out to our HR department at with your specific request. Our team will work with you to ensure you have the support you need to participate fully in our recruitment process.

Required Experience :

Unclear Seniority

Key Skills

Computer Science,Active Directory,Computer information Technology,PowerShell,OS,Windows,Database,SCCM,Linux,SAN,Troubleshoot,Backup,Setup,Technical Support,UNIX

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 64000 - 75300